topic Re: Change IP Address of Cloud Controlled AP in RUCKUS Cloud

Change IP Address of Cloud Controlled AP

philip_brewer_b — Tue, 08 Nov 2016 21:12:40 GMT

How can I change the IP Address of a Cloud Controlled AP? I cannot find any way in the Web UI to do so. Also, attempting to log into the AP via SSH with the Cloud Administrator credentials is not successful.

Re: Change IP Address of Cloud Controlled AP

michael_brado — Tue, 08 Nov 2016 22:00:43 GMT

Your AP is assigned an IP address by your local DHCP server. You can "reserve" IP addresses for the MAC address of your Cloud APs, outside the scope of IPs given to clients, but you do not have direct SSH access to issue CLI commands to Cloud APs to change their WAN IP address/netmask/gateway that way.

Once you define their serial numbers (Add AP in the Cloud WebUI), when rebooted they will check our Cloud AP Registrar (APR) for the Internet IP address(s) of the Ruckus Cloud controllers they need to talk to.

Re: Change IP Address of Cloud Controlled AP

philip_brewer_b — Wed, 09 Nov 2016 15:07:53 GMT

That seems VERY shortsighted. What if there is a need for MGMT VLAN change or we need static assignments for monitoring purposes? There must be a supported way to change the IP Addressing without creating dedicated DHCP Pools and reservations in MGMT VLANs.

Re: Change IP Address of Cloud Controlled AP

travis_phipps — Wed, 09 Nov 2016 15:49:38 GMT

I second this request/need. In order for this solution to match the capabilities of other Ruckus solutions, we need the ability to assign static IP addresses to the APs. We would also love the ability to perform direct SNMP queries against the APs for monitoring and statistic gathering purposes. These are things we rely on today with our ZoneDirector-managed environments. We'd love to use the Cloud WiFi solution going forward, but need similar capabilities.

Re: Change IP Address of Cloud Controlled AP

slf_it — Mon, 15 Apr 2019 15:48:47 GMT

+1 for this request!

Re: Change IP Address of Cloud Controlled AP

dan_skrove — Tue, 25 Aug 2020 20:38:22 GMT

+2 for this, I like to have control over my network devices.....

Re: Change IP Address of Cloud Controlled AP

gary_castro — Fri, 22 Jan 2021 00:23:39 GMT

Still no way to statically assign an IP address to an AP over the cloud?

You can do this with ZoneDirector....

Re: Change IP Address of Cloud Controlled AP

johan_castro_a — Sun, 23 Jan 2022 17:31:22 GMT

Is this still not possible?

Re: Change IP Address of Cloud Controlled AP

travis_phipps — Mon, 24 Jan 2022 14:18:49 GMT

Still no ability to set static IPs. You can configure SNMP settings from the AP command line but you have to request the SSH password for APs via a support ticket.