topic MSP Ruckus Cloud in RUCKUS Cloud

MSP Ruckus Cloud

dave_hickman — Fri, 26 Mar 2021 05:11:21 GMT

Hi Ruckus cloud.... I have two questions if I may? Firstly is there any way of setting a service schedule for the wireless networks at all, especially one you have created for guest access? Secondly we done our first MSP deployment yesterday and I was unable to use pass through on the APs. These being the r550 Any help on both matters would be greatly appreciated.

Re: MSP Ruckus Cloud

phal_nanda — Fri, 26 Mar 2021 06:12:32 GMT

Hello Dave, to schedule a SSID, you need go the Venue where you want to introduce the schedule. Click on a Venue, then head to the "networks" tab, and you will see the clock icon against the SSIDs.

Click-through SSIDs should have no issues - do have a chat with Support if you are running into any issues.

Welcome to Cloud MSP dashboard. You can use the feedback button anytime (bottom left) to directly engage the product/engineering org on product usage/features/comments.

Cheers

Phal

Re: MSP Ruckus Cloud

dave_hickman — Fri, 26 Mar 2021 06:15:33 GMT

Excellent! Thank you for your reply Phal! Greatly appreciated.