topic Ruckus cloud event logs in RUCKUS Cloud

Ruckus cloud event logs

nyi_nyi_soe — Fri, 05 Feb 2021 09:14:06 GMT

Hi Just curious, does anyone know how long the logs stay in the ruckus cloud database? Will the logs purge after a period of time?

I don`t see any information about this.

DarrelRhodes — Fri, 05 Feb 2021 09:58:14 GMT

Hello Nyi,

As per the latest Ruckus Cloud datasheet: "upto 12 months". I suspect it will depend on how many network devices and clients are on the network.

I've just checked my staff Cloud account and it goes back to July 2020.

I hope that helps,

Darrel.

DarrelRhodes — Fri, 05 Feb 2021 09:59:00 GMT

Screenshot from datasheet.

nyi_nyi_soe — Fri, 05 Feb 2021 10:44:55 GMT

Hi darrel,

Thanks for the information.

nyi_nyi_soe — Mon, 08 Feb 2021 05:27:11 GMT

How about the ruckus self-sign in the logs record?

Is it the same period to purge from the record?

DarrelRhodes — Mon, 08 Feb 2021 12:42:36 GMT

Hi Nyi,

I believe the image below details what you need to know, basically it's 30 days from the expiry of the guest account.

Thanks,

Darrel.

DarrelRhodes — Mon, 08 Feb 2021 12:43:00 GMT

Thanks.