topic SWITCH ICX 7150 ERROR in RUCKUS Cloud

SWITCH ICX 7150 ERROR

carlos_franco — Wed, 08 May 2024 16:17:08 GMT

Hi Ruckus Pack, I would like to expose a problem that I have with 12 switches ICX 7150, I receive many alerts with the following error:

Startup Config Parsing Returned Error. Please verify the system configuration.

Thanks in advance for your help.

Re: SWITCH ICX 7150 ERROR

Vásquez_Fer — Fri, 10 May 2024 19:47:37 GMT

Hello @carlos_franco ,

Hope you are doing well ,

I understand that this error typically occurs when the unit or stack reboots while connected to the cloud, resulting in these alerts.

This is a known issue that is being worked on , however, this error can be ignored, it is not aggressive.

Could you please share the Firmware version your Switches are running ?

+Show version

Best Regards

Fernando Vasquez

Re: SWITCH ICX 7150 ERROR

carlos_franco — Tue, 14 May 2024 16:39:49 GMT

Hi Fernando, first of all, thanks for your time.

I send to you the firmware version that is current running in all switches

Re: SWITCH ICX 7150 ERROR

Vásquez_Fer — Tue, 14 May 2024 21:51:28 GMT

Hello @carlos_franco ,

Could you please share a screenshot of the error , I have reach our team and is working on this issue.

Best Regards

Fernando Vasquez

Re: SWITCH ICX 7150 ERROR

carlos_franco — Wed, 29 May 2024 15:15:40 GMT

Hi @Vásquez_Fer here is the image that the client send to me

Thanks in advance for your help.

Re: SWITCH ICX 7150 ERROR

Vásquez_Fer — Fri, 31 May 2024 13:15:23 GMT

Thanks @carlos_franco

This appears to be fixed in future versions. I will continue updating it.

Re: SWITCH ICX 7150 ERROR

ColinCampbellNZ — Mon, 12 Jan 2026 21:24:46 GMT

Hi, we are getting this error with ICX7150 and firmware 10.0.10g_cd3 from 2025-09-08. Same conditions: as the switch boots, this critical error is reported but the switch is operating normally.

I've tried to find the fix announced in release notes but can't see it.

Is this fixed yet? Is it planned?

Thanks

Colin