topic Restricting end user on the data usage in RUCKUS Cloud

Restricting end user on the data usage

originex_suppor — Fri, 14 Oct 2016 03:23:45 GMT

Is Ruckus able to restrict the end user the data usage just like mobile phone is able to limit the data usage?

Re: Restricting end user on the data usage

michael_grant_6 — Fri, 14 Oct 2016 03:25:46 GMT

No. Look into a management appliance like Untangle or Nomadix.

Some routers may offer this feature as well.

Re: Restricting end user on the data usage

originex_suppor — Fri, 14 Oct 2016 06:27:46 GMT

Hi MLG,

thanks for the advise.
So need a third party to manage the data usage.

Re: Restricting end user on the data usage

rob_krumm — Fri, 14 Oct 2016 06:48:36 GMT

Ruckus Wireless supports RADIUS Accounting with interim updates and CoA-DM Messages. We can send RADIUS accounting data to your RADIUS auth / acct / billing system and will disconnect a user when the RADIUS server tells us to. This method does allow some data leakage though, as interim updates are only sent every few minutes.

If you are looking for true volume based cut-off with no leakage, then you should investigate a Hotspot Gateway solution like Nomadix, Ucopia, Mikrotik, Untangle etc.

Often these gateways will have additional specialized features like property management system integration etc for verticals like hospitality.

Re: Restricting end user on the data usage

originex_suppor — Fri, 14 Oct 2016 08:05:55 GMT

Hi Rob,

Thanks for the respond and solution you provided.

Re: Restricting end user on the data usage

max_o_driscoll — Fri, 14 Oct 2016 08:31:51 GMT

There are minor tweaks you can apply: bandwidth restriction and scheduling WLAN availability.

Might be useful in some scenarios but they are not ways to monitor or set data limits.

Re: Restricting end user on the data usage

john_d — Fri, 14 Oct 2016 21:56:52 GMT

Indeed. I've found the #1 contributor to high data usage is adaptive-bitrate-streaming online video. Limiting video (or just everything) to a few mbit will dramatically cut down on the ways that the average customer is going to use a lot of data.

Of course, having an actual traffic shaping / accounting gateway solution would give a lot more flexibility and power, but sometimes the simple solutions are good enough.