topic Re: asia.ruckus.cloud vs ruckus.cloud in RUCKUS Cloud

asia.ruckus.cloud vs ruckus.cloud

BusinessUser — Wed, 11 Oct 2023 15:00:51 GMT

If I add a license in auth.wireless.ruckus, will it get added into asia.ruckus.cloud or ruckus.cloud?

It is pretty confusing because I can control both of them.

For ruckus cloud, APs can be in standalone mode ?

Re: asia.ruckus.cloud vs ruckus.cloud

syamantakomer — Wed, 11 Oct 2023 14:16:54 GMT

Hi @neha_sharma, Could you help with this query.

Hi @BusinessUser,

For the second query, APs will not stay in standalone mode once they are onboarded and adopted by Cloud. Cloud has its own AP firmware which will be pushed after sucessfully discovery.

Re: asia.ruckus.cloud vs ruckus.cloud

neha_sharma — Wed, 11 Oct 2023 14:40:01 GMT

Hi @BusinessUser,

During the license activation journey customer is asked to make a selection of the region "Asia", "Europe", "North America" and based on your selection license gets added either to asia.ruckus.cloud or ruckus.cloud.

Regards,

Neha Sharma

Re: asia.ruckus.cloud vs ruckus.cloud

BusinessUser — Wed, 11 Oct 2023 15:45:45 GMT

What happens if it is in unleashed mode when I try to add it into the cloud?

Re: asia.ruckus.cloud vs ruckus.cloud

BusinessUser — Thu, 12 Oct 2023 12:25:08 GMT

I am asking a simple question.

If AP firmware is in unleashed mode, can it be added into ruckus cloud?

Or standalone mode only?

Re: asia.ruckus.cloud vs ruckus.cloud

vasanth_edward — Thu, 12 Oct 2023 12:32:11 GMT

Hi @BusinessUser,

AP must have latest Solo/Standalone firmware to be added to the RUCKUS Cloud.

With AP in Unleashed mode, it cannot be added.

Hope this answers your query.

Regards,

Vasanth Edward

Re: asia.ruckus.cloud vs ruckus.cloud

BusinessUser — Thu, 12 Oct 2023 13:04:10 GMT

Thank you.

Re: asia.ruckus.cloud vs ruckus.cloud

vasanth_edward — Sun, 15 Oct 2023 19:16:06 GMT

@BusinessUser Glad shared information clarified your queries.