https://community.ruckuswireless.com/t5/RUCKUS-Cloud/T310C-ERROR-disconnected-from-cloud/m-p/58310#M1056 <P>We are having a problem disconnecting the T310C with the ruckus cloud , the error disconnected from cloud appears. I don't find a solution to the problem.</P> Thu, 05 Oct 2023 21:57:05 GMT ikarobrum 2023-10-05T21:57:05Z https://community.ruckuswireless.com/t5/RUCKUS-Cloud/T310C-ERROR-disconnected-from-cloud/m-p/58310#M1056 <P>We are having a problem disconnecting the T310C with the ruckus cloud , the error disconnected from cloud appears. I don't find a solution to the problem.</P> Thu, 05 Oct 2023 21:57:05 GMT https://community.ruckuswireless.com/t5/RUCKUS-Cloud/T310C-ERROR-disconnected-from-cloud/m-p/58310#M1056 ikarobrum 2023-10-05T21:57:05Z https://community.ruckuswireless.com/t5/RUCKUS-Cloud/T310C-ERROR-disconnected-from-cloud/m-p/69245#M1057 <P>Hello&nbsp;<a href="https://community.ruckuswireless.com/t5/user/viewprofilepage/user-id/18615">@ikarobrum</a>,</P> <P>Could you provide more details about the problem. With jus problem statement it will not be possible to suggest a fix.</P> <P>Refer below points</P> <OL> <LI>Check if AP has a stable network connection.</LI> <LI>At the time of disconnection, check if connected clients are also impacted or just AP is losing connection to controller.</LI> <LI>Check if AP is rebooting. This can be checked in the Cloud event logs.</LI> </OL> Thu, 05 Oct 2023 21:56:24 GMT https://community.ruckuswireless.com/t5/RUCKUS-Cloud/T310C-ERROR-disconnected-from-cloud/m-p/69245#M1057 syamantakomer 2023-10-05T21:56:24Z