topic Re: Produc guide app downloading error in Apps and SPoT

Produc guide app downloading error

hugo_a_sanchez_ — Fri, 10 Apr 2015 19:57:21 GMT

I'm unable to download the product guide app from Google play store and It says it is not compatible with my phone. I have a samsung Galaxy S2 skyrocket

Re: Produc guide app downloading error

michael_brado — Tue, 14 Apr 2015 21:13:44 GMT

Sorry Hugo, I don't have that kind of phone. But when I went to play.google.store from my PC
today, under Android Apps and searched for Ruckus, I found SpeedFlex, ZD Remote, SPoT,
SWIPE, S.W.A.T and Harmony, but no Product Guide...

Do you still see it yourself, and get download compatibility issues? Are you able to use a browser
and see our Products page from the Support site ok?

https://support.ruckuswireless.com/#products_grid

Re: Produc guide app downloading error

michael_brado — Tue, 14 Apr 2015 22:32:16 GMT

Hi Hugo,

We also have a KBA about the product catalog, and this Products link might
be easier to view on your phone?

https://support.ruckuswireless.com/answers/000001410

http://www.ruckuswireless.com/products

Re: Produc guide app downloading error

michael_brado — Wed, 15 Apr 2015 17:10:14 GMT

I've received an update from Product Marketing that the Product Catalog app is being updated with our new products
and has temporarily been pulled from iOS and Android play stores. Stay tuned for the new product portfolio application.

Re: Produc guide app downloading error

hugo_a_sanchez_ — Wed, 15 Apr 2015 18:29:58 GMT

Thank you Michael for the information.