https://community.ruckuswireless.com/t5/Admin-and-Licensing/ICX-switches-support-license/m-p/72600#M74 <P>Hi <a href="https://community.ruckuswireless.com/t5/user/viewprofilepage/user-id/19739">@WiFi_GURU</a> ,</P><P>ICX comes with 90 days remote support from the date of shipment, after which the unit should have a support associated with it else you would not be able to get support from Ruckus TAC. The Partner/Disti should always quote ICX with support either with Partner support of End User support. Please refer below link and check FAQs to understand more.</P><P><A href="https://support.ruckuswireless.com/programs-warranty_registration" target="_blank" rel="noopener">https://support.ruckuswireless.com/programs-warranty_registration</A></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="abilashpr_0-1701765186205.png" style="width: 400px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/10060i71984453B1D24135/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="abilashpr_0-1701765186205.png" alt="abilashpr_0-1701765186205.png" /></span></P><P>Regards,</P><P>Abilash PR.</P> Tue, 05 Dec 2023 08:36:52 GMT abilashpr 2023-12-05T08:36:52Z https://community.ruckuswireless.com/t5/Admin-and-Licensing/ICX-switches-support-license/m-p/72598#M73 <P>Hello,&nbsp;<BR />I want to know that when I purchase any ICX switches like 7150, 7550 do I get the support license with the purchase or will I have to purchase support license?&nbsp;</P> Tue, 05 Dec 2023 05:08:48 GMT https://community.ruckuswireless.com/t5/Admin-and-Licensing/ICX-switches-support-license/m-p/72598#M73 WiFi_GURU 2023-12-05T05:08:48Z https://community.ruckuswireless.com/t5/Admin-and-Licensing/ICX-switches-support-license/m-p/72600#M74 <P>Hi <a href="https://community.ruckuswireless.com/t5/user/viewprofilepage/user-id/19739">@WiFi_GURU</a> ,</P><P>ICX comes with 90 days remote support from the date of shipment, after which the unit should have a support associated with it else you would not be able to get support from Ruckus TAC. The Partner/Disti should always quote ICX with support either with Partner support of End User support. Please refer below link and check FAQs to understand more.</P><P><A href="https://support.ruckuswireless.com/programs-warranty_registration" target="_blank" rel="noopener">https://support.ruckuswireless.com/programs-warranty_registration</A></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="abilashpr_0-1701765186205.png" style="width: 400px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/10060i71984453B1D24135/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="abilashpr_0-1701765186205.png" alt="abilashpr_0-1701765186205.png" /></span></P><P>Regards,</P><P>Abilash PR.</P> Tue, 05 Dec 2023 08:36:52 GMT https://community.ruckuswireless.com/t5/Admin-and-Licensing/ICX-switches-support-license/m-p/72600#M74 abilashpr 2023-12-05T08:36:52Z