topic LiMan: Advanced Portal not accessible in Admin and Licensing

LiMan: Advanced Portal not accessible

peter_riederer_ — Mon, 09 Oct 2023 08:50:53 GMT

When trying to access the advanced Portal of LiMan an error appears:

Entering a description of the Problem and clicking Send, we receive a NDR:

There seems to be a problem with mail forwarding.

Please check.

Thanks

peter_riederer_ — Mon, 09 Oct 2023 09:07:52 GMT

seems to be a browser issue, with chrome no problems accessing LiMAN

syamantakomer — Mon, 09 Oct 2023 22:47:08 GMT

Hi Peter,

Could you confirm which browser has issue. We will verify.

peter_riederer_ — Tue, 10 Oct 2023 05:46:58 GMT

was not working with edge, today its working again

syamantakomer — Tue, 10 Oct 2023 06:05:48 GMT

Mostly a browser cache issue. I tested it out and did not face any issues.

Also, good number of customers access this site on regular basis, so if there was such a issue, we must have received more complaints.

In case of repeated issue, try to access using incognito/private browser to make sure cache is not a problem.

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