IoT/vRIOT Migration process from 1.8.2 to 2.0.0

sowmya_sowmya — Fri, 10 Jun 2022 09:52:20 GMT

This document outlines the procedure for migrating an existing RUCKUS IoT Controller license to RUCKUS IoT Controller 2.0.0.0. RUCKUS IoT Controller 2.0.0.0 is a fresh install. There is no direct upgrade path from 1.8.2.. MT for new subscription/license.

Licensing Model Prior to the 2.0.0.0 release
The RUCKUS IoT Controller supported the AP-based licensing model prior to 2.0.0.0, in which licenses were consumed by approved APs. In this licensing model, there was an RTU license, temporary/trial license, AP capacity licenses, support licenses, etc. These licenses were coming with either permanent validity or with a custom expiry date.

Licensing Model from 2.0.0.0 release
From the 2.0.0.0 release onwards, RUCKUS provides support for the Device-based licensing model instead of AP-based licensing. The Device Licenses are of three types as below:
• Core - The Core license is a perpetual license bound to the serial number of the controller. The duration of this license is perpetual.
• Instance - The Instance license is based on a subscription and maintains a tenure of 1, 3, or 5 years. Instance licenses are offered in three types: Insight, Premium, and Base.
• Device Capacity- To access the connected devices, after installing a Core license, you can purchase a Device Capacity license. The Device Capacity license is based on a subscription and maintains a tenure of 1, 3, or 5 years. Each device capacity license consists of 250 devices, so if you purchase three device capacity licenses, then you will be able to add 3*250=750 devices to the RUCKUS IoT Controller.

License Migration Process:

An existing user of RUCKUS IoT Controller is already using a perpetual license, L09-INT1-WW00(RTU) and L09-INT1-AP00(AP capacity licenses).
Ruckus offers three years of subscription-based licenses for customers who have already purchased perpetual licenses and wish to install the 2.0.0.0 version of the RUCKUS IoT Controller.
An RTU/core license L09-INT1-WW00 supports the new (2.0.0.0) RUCKUS IoT Controller serial number
To migrate RTU licenses we/customers should create IOTC-RMA for the 1.8.2 version serial number.
IoT-RMA article - https://support.ruckuswireless.com/articles/000004883
The eligible Licenses and SKUs for migration or transfer are as below:
1 x IoT-SOPM-PREM-MSP3- IOT Sub Premium Spp 3yr MSP
1x IoT-SOPM-0250-MSP3 -- IOT Sub 250 Devices Spp 3yr MSP
Material Transfer(MT) should be created for mentioned SKUs and Customers/Partners must Contact Ruckus Support for this process. The estimated duration of migration for the subscription-based license is 48 hours.

topic IoT/vRIOT Migration process from 1.8.2 to 2.0.0 in Admin and Licensing

IoT/vRIOT Migration process from 1.8.2 to 2.0.0