topic Re: Access Points with EOL in Access Points - Indoor and Outdoor

Access Points with EOL

jenny_anne_flor — Tue, 21 Apr 2020 02:31:53 GMT

We all know below Access Points – EOL:

H500

R300

R500

R700

T300

T301-S

T600

Are these equipments still covered by limited hardware warranty, if yes when will be the last date?

Re: Access Points with EOL

syamantakomer — Tue, 21 Apr 2020 11:26:11 GMT

Hi Jenny,

All the outdoor APs comes with default 1 year limited hardware warranty and all the indoor APs has limited lifetime hardware warranty.

For more information, please refer below article.

https://support.ruckuswireless.com/articles/000001652

To know more about EOL announcements, please visit https://support.ruckuswireless.com/product_families/4-eol-ruckus-products and refer the specific product's EOL announcement.

If you have purchased support for any specific AP(s) (except Unleashed APs) then it will be eligible for Advance replacement and beyond that hardware replacement will be considered as per article given above (000001652).