topic Re: Unable to perform firmware upgrade on a Standalone AP in Access Points - Indoor and Outdoor

Unable to perform firmware upgrade on a Standalone AP

raphael_maunier — Sat, 12 Oct 2013 22:43:51 GMT

I'm trying to upgrade my 2 standalone 7363 AP and I'm not able to do it

One is running code 9.0.0.0.80 and the other one 8.2.2.0.7.

I don't have the local choice as you can see here : http://img62.imageshack.us/img62/8262...

Of course TFTP, FTP and HTTP when I try them.

I have the latest BL7 code 9.6.1.0.15 . Is there a way to have the right url or the file ?

The ruckuss website seems to not have the file in place anymore :

wget http://fwupdate1.ruckuswireless.com/z...
--2013-10-13 00:38:25-- http://fwupdate1.ruckuswireless.com/z...
Resolving fwupdate1.ruckuswireless.com... 204.42.138.144
Connecting to fwupdate1.ruckuswireless.com|204.42.138.144|:80... connected.
HTTP request sent, awaiting response... 404 Not Found
2013-10-13 00:38:26 ERROR 404: Not Found.

Any help are welcome.

Re: Unable to perform firmware upgrade on a Standalone AP

andrew_martin_6 — Thu, 17 Oct 2013 03:18:13 GMT

I have many 7363 APs. I also have a ZD1100. I have upgraded the firmware on all APs using the ZD1100, but when I operate them in stand-alone mode it appears they run a separate firmware. I am unable to upgrade beyond 9.4 using the TFTP method as the AP reports insufficient memory to do the upgrade.

How do I upgrade my 7363 APs to the latest stand-alone 9.6.x firmware?

Thanks!

Re: Unable to perform firmware upgrade on a Standalone AP

keith_redfield — Thu, 17 Oct 2013 16:12:16 GMT

This is a great conversation that's separate from the main topic, so I created a new topic to continue the discussion. Please reference the new topic here: Upgrading standalone AP via TFTP

Re: Unable to perform firmware upgrade on a Standalone AP

keith_redfield — Thu, 17 Oct 2013 16:20:39 GMT

@raphael - It looks like we broke the backend for serving up the control files. That would allow you to get to 9.0 and from there you could use the Local option. We'll have it fixed ASAP (I'll email you)

Re: Unable to perform firmware upgrade on a Standalone AP

keith_redfield — Thu, 17 Oct 2013 21:18:34 GMT

@raphael - found the problem - URL is http://fwupdate1.ruckuswireless.com/zf7363/zf7363_900_cntrl.rcks

Our IT team is working on correcting the path issue.

Re: Unable to perform firmware upgrade on a Standalone AP

raphael_maunier — Fri, 18 Oct 2013 06:39:13 GMT

Testing it right now, and it's still not working ( following the HTTP method for upgrade ) , I have the message : An upgrade is not needed

http://imageshack.com/i/eui8x0p

On my 2 AP's

First one :

Software Version: 8.2.2.0.7
Uptime: 5 days 14 hrs 43 mins 48 secs
Current Time (GMT): Fri Oct 18 06:35:26 2013

and

Second one :

Software Version: 9.0.0.0.80
Uptime: 4 days 19 hrs 35 mins 33 secs
Current Time (GMT): Fri Oct 18 06:36:52 2013

Raphael

Re: Unable to perform firmware upgrade on a Standalone AP

steven_michiels — Mon, 21 Oct 2013 07:33:58 GMT

Same issue.
Tried TFTP-FTP-HTTP upgrade method.

I'm getting the error : Upgrade failed "download failed or the file may be incorrect or missing".

Using website: http://fwupdate1.ruckuswireless.com/z...

3 standalone AP's (7363)

Software Version: 8.2.2.0.7

Steven

Re: Unable to perform firmware upgrade on a Standalone AP

keith_redfield — Mon, 21 Oct 2013 20:47:26 GMT

This stuff predates me and isn't well documented so took a little lab work to find a workaround.

For the 7363's you can use the http method BUT it's not the control file you point to - it's the actual image. So http://fwupdate1.ruckuswireless.com/z... should work. Give that a try and then you should have the Local option from there if you want to grab the latest off the website.

Still working on getting the FTP fixed. For other AP's you can derive the URL from the above (replacing the model in both locations) and 9.1.2.0.8.BL7 ought to be available for most/all

Re: Unable to perform firmware upgrade on a Standalone AP

keith_redfield — Mon, 21 Oct 2013 21:07:22 GMT

And the FTP is working now as well. See screenshot of a successful setup

Re: Unable to perform firmware upgrade on a Standalone AP

steven_michiels — Tue, 22 Oct 2013 07:32:24 GMT

Thanks. This worked for me.
However when entering the weblink to the image gave me a error while updating.
Something like "control file is bad".

I then rebooted the AP and i noticed the firmware was updated. After that i could use the local option to upload the latest firmware.

Best regards.

Re: Unable to perform firmware upgrade on a Standalone AP

keith_redfield — Wed, 23 Oct 2013 00:35:26 GMT

I haven't confirmed this yet, but I would bet the FTP method will fail when coming from networks that only support passive FTP.

Re: Unable to perform firmware upgrade on a Standalone AP

raphael_maunier — Wed, 23 Oct 2013 20:34:47 GMT

Thanks for this,

I'm not able to test it before next week. I'll update here as soon as I did the test.

Raphael

Re: Unable to perform firmware upgrade on a Standalone AP

matthewenger — Wed, 30 Oct 2013 05:08:19 GMT

I just tried the HTTP method on a 7962, it says upgrade not necessary, same as ftp. I am running 8.2.2.0.7

Re: Unable to perform firmware upgrade on a Standalone AP

keith_redfield — Wed, 30 Oct 2013 05:18:06 GMT

If you are using the URL and control files I gave above, then it will fail as they are specific to each AP. Try http://fwupdate1.ruckuswireless.com/z... for yours (http)

Re: Unable to perform firmware upgrade on a Standalone AP

matthewenger — Wed, 30 Oct 2013 05:23:18 GMT

Thanks, I tried that and it insists on it being a control file. So I tried again http://fwupdate1.ruckuswireless.com/z... and it still failed saying no upgrade necessary.

Re: Unable to perform firmware upgrade on a Standalone AP

keith_redfield — Wed, 30 Oct 2013 05:25:42 GMT

Hmmm..I'll need to consult with the Ancients....

Re: Unable to perform firmware upgrade on a Standalone AP

raphael_maunier — Sat, 09 Nov 2013 17:33:00 GMT

Hello Keith,

I'm back from a business trip and I tried to upgrade the AP and I have this error :

Raphael

Raphael

Re: Unable to perform firmware upgrade on a Standalone AP

raphael_maunier — Wed, 20 Nov 2013 21:42:33 GMT

Keith,

Any news ?

Re: Unable to perform firmware upgrade on a Standalone AP

michael_brado — Wed, 20 Nov 2013 22:43:54 GMT

Wow, and for so long standalone APs were so easy to use.

You guys have mentioned the fact that FTP has to pass thru company FWs,
and found that we didn't have a Local method for upgrade until 9.1.

Also,if you were told you are at the current version, that's because your image
control file specifies which version to load, and won't go up to new versions.

Tech Support used to simply give customers updated image control file names,
like zf7363_940_cntrl.rcks that would point to 7363_9.4.0.0.110.BL7but with the
Local upgrade method available for a couple years now, we've posted the AP
firmware on our support site that can be installed without an image control file.

So, let me hopefully help anyone with old code. Login to the Ruckus support site
and download version 9.1.2.0.8 for your model of ZoneFlex indoor/outdoor AP.
From a DOS cmd window, use 'dir' to determine the byte count of the file, ie:

7363_9.1.2.0.8.BL7 is 5,652,480 bytes in size. We use this to create an image
control file. Use NotePad/WordPad and create a file, with a name like

zf7363_912_cntrl.rcks

Type 4 lines into the file:

[rcks_fw.main]
0.0.0.0
7363_9.1.2.0.8.BL7
5652480

... and that's all an image control file is, the name of the FW image and byte count.
Then using TFTPd32 or your favorite TFTP utility, put the image control file and
the firmware file in your TFTP-Root directory. From your AP Maintenance/Upgrade
page, use TFTP, your PC's IP address, and the image control file you created.

This should work for any model beside 7363, if you download from our support site
and get the correct byte count, to upgrade your ZoneFlex APs running prior to 9.1
firmware, from which the Local method will eliminate need for future image control
files.

Re: Unable to perform firmware upgrade on a Standalone AP

rafael_van_den_ — Sun, 13 Jul 2014 02:12:38 GMT

is there a way you can get it working for the 2942's? We have a bunch (over 100) of 2942's that stand alone and I would like to upgrade them all.