topic Re: r710 not connecting to zd1200 in Access Points - Indoor and Outdoor

r710 not connecting to zd1200

howard_chow — Fri, 27 Aug 2021 03:06:20 GMT

Hey All,

I need your help I have a zd1200 with latest firmware and I have a r600 and some r710s.

I tried to connect the r710s and some did connect without issues but have a few that are not downgrading to the zd1200 firmware

Failed to upgrade AP[XXXX] image from [100.2.1.0.148] to [10.5.0.0.190]
2021/08/26 18:51:30 Medium
AP[XXXX] joins with different firmware/custom file version and is being upgraded

I tried to do in on the AP UI but it replied back with bad mismatch header

Thank you

Re: r710 not connecting to zd1200

sam_evans — Fri, 27 Aug 2021 08:31:41 GMT

Have you tried to upgrade the R710's to 114.0.0.0.6565 first? 100.2.x is an older stand-alone version of software.

Re: r710 not connecting to zd1200

johan_erikson — Fri, 27 Aug 2021 16:54:42 GMT

That file is only available with premium support which we (our client) don't have.