topic Re: Configure.Me-xxx of second AP requires password in Access Points - Indoor and Outdoor

Configure.Me-xxx of second AP requires password

daniel_knottenb — Sun, 19 Apr 2020 14:33:40 GMT

Second AP (R310) cannot find Master (CTL light flashing). I had upgraded the Master firmware to 200.7 so I figured I needed to configure and upgrade the second AP as well but I cannot access it : I am unable to join the Configure.Me-xxx network since it is asking for a password which it shouldn’t do. I have tried factory resetting, and have even disconnected the Master. The new AP seems stuck.

Re: Configure.Me-xxx of second AP requires password

syamantakomer — Mon, 20 Apr 2020 12:47:23 GMT

Hi Daniel,

Refer below thread.

https://forums.ruckuswireless.com/ruckuswireless/topics/what-is-the-password-for-configure-me-ssid-after-factory-reset-on-r510

Regards,
Syamantak Omer

Re: Configure.Me-xxx of second AP requires password

daniel_knottenb — Mon, 20 Apr 2020 19:22:25 GMT

Hi Syamantak - I tried "AP S/N" as the password (suggested in the thread) but that's not even the 8 characters a PSK requires and it doesn't work. Am I looking it the wrong place?

Re: Configure.Me-xxx of second AP requires password

syamantakomer — Tue, 21 Apr 2020 11:15:28 GMT

Hi Daniel,

Proving details from same thread mentioned in my previous comment.

Since you see the Configure.Me SSID, your AP must be running Unleashed code.
As soon as the Unleashed AP is powered on and connected to the local network, it boots up and begins broadcasting a temporary unencrypted ESSID named “Configure.Me-[xxxxxx]”from the 2.4 GHz radio only.

Using your client’s WiFi configuration settings, select and associate to the “Configure.Me-[xxxxxx]” SSID.
Launch a web browser and enter the following into the browser’s URL bar: unleashed.ruckuswireless.com, and press Enter.

Re: Configure.Me-xxx of second AP requires password

daniel_knottenb — Tue, 21 Apr 2020 12:24:35 GMT

Thanks. The problem is that when I try to associate to the Configure.Me SSID it asks for a password. This should not happen, it should be unencrypted . So I am stuck at that point.

Re: Configure.Me-xxx of second AP requires password

syamantakomer — Tue, 21 Apr 2020 12:28:20 GMT

Is it asking for a password (PSK key) or you are trying to access AP using it's web GUI?

Could you factory reset the AP and try again.

Re: Configure.Me-xxx of second AP requires password

highspeed_syste — Fri, 13 May 2022 02:00:06 GMT

Hi Syamantakomer. I have the same problem with an H510. I have factory-reset the WAP, and it is broadcasting the SSID "Configure.Me-XXXXXX", but it is requesting an encryption key. I have tried the 12-digit serial number with no success. Have factory-defaulted the WAP multiple times, but it's always the same. The WAP gets an IP address from my router, but when I SSH to it I get "connection refused". I cannot HTTP or HTTPS to it. Any ideas?

Re: Configure.Me-xxx of second AP requires password

billlaaayyyy — Sun, 19 Jun 2022 03:54:22 GMT

Seems like I'm having the same issue you have. Even after resetting the AP, the broadcasted SSID "Configure.Me-XXXXXX" has a lock next to it. When I connect to it, it prompts me for a wifi password.

I tried the SN on the back of the device as the password and that was successful, but "unleashed.ruckuswireless.com", "192.168.0.1", and the Ruckus Unleashed iphone app do nothing.

Re: Configure.Me-xxx of second AP requires password

Otavio — Thu, 23 Jun 2022 16:14:23 GMT

I have the same problem, the reset does not work. I can't enter the wifi because it asks for a password at https://iprouter I can access it, but the default username and password are not accepted. I need a solution don't you have some tftp process to rewrite the flash and go back to factory default?

Re: Configure.Me-xxx of second AP requires password

billlaaayyyy — Sat, 25 Jun 2022 01:33:48 GMT

I was able to solve the issue for me. I reset the AP via the reset button, wait for it to boot, then plugged the device to my network. Then, I looked in my router settings to find the AP. Took the AP's IP and SSH into it. The SSH's login credentials were the same as on the back of the device. I then browsed the Ruckus site for the latest Standalone Unleashed firmware for my device model. Once I was connected via SSH, I was able to change & update the firmware using the info listed on this support page.

And yes, this method required setting up and transferring the firmware via TFTP. I recommend hosting the TFTP on a computer connected to your network via ethernet instead of WiFi. I first attempted the firmware transfer via WiFi but kept getting a failed transfer (error stated "bad tail" or something like that). I did multiple attempts and eventually I got a transfer that was successful, but that was after 5-10 tries. When I hooked up my computer via ethernet the transfer worked faster and on the first try. (I was updating multiple APs).

After updating the APs, I was finally able to connect to the SSID broadcast as expected (I'd don't recall if a SSID passcode was needed, but it's just the device serial number). I was able to configure the device via the Unleashed app & unleashed.ruckuswireless.com.

Hope this helps!

Re: Configure.Me-xxx of second AP requires password

KevinC24 — Sat, 01 Feb 2025 20:32:53 GMT

Did you ever get this working? I have the same issue.

Re: Configure.Me-xxx of second AP requires password

justin_ho — Wed, 25 Jun 2025 23:45:44 GMT

Use the device serial number as the WPA2 PSK to connect to the device. The serial number is printed on the bottom of the AP.

Re: Configure.Me-xxx of second AP requires password

aaron_johnson_5 — Thu, 26 Mar 2026 22:33:57 GMT

I had the same issue, but was able to get into the AP as follows:

1. Setup a VLAN on a switch with 192.168.0.2 / 24.

2. Connect the AP to the POE switch with access VLAN set to VLAN above.

3. Connect a laptop to the secondary Ethernet port on the R700 AP.

4. Set the IP address manually on the laptop to 192.168.0.10 / 24, GW = 192.168.0.2.

From there, was able to open the web page at https://192.168.0.1, configure for static IP address, and then move over to main network switch on a different VLAN and access it normally thereafter.

Before this, I was only able to see the Configure.Me-xxxxxx SSID, and was able to connect but not access anything. AP had been upgraded to R700 Standalone firmware 110.0.0.0.675, and I was unable to reach it at all after that, with status light PWR steady and DIR blinking slowly.

Hope this helps someone!

Re: Configure.Me-xxx of second AP requires password

aaron_johnson_5 — Thu, 26 Mar 2026 22:54:54 GMT

Also, downgraded thereafter to 9.8.0.0.203 firmware available on here, and the DIR light stopped flashing.

All behavior is normal, no DIR light flashing, and able to connect and authenticate to AP thereafter.