topic Re: clients can't access network after leaving building and coming back in Access Points - Indoor and Outdoor

clients can't access network after leaving building and coming back

greg_tompkins — Fri, 22 Mar 2019 16:47:46 GMT

Hi Everyone,

I'm trying to troubleshoot why when clients come back to our network the wireless still looks like it's connected but they cannot access the network again until disconnect and reconnecting. Thank You

Re: clients can't access network after leaving building and coming back

andrew_giancol1 — Fri, 22 Mar 2019 17:16:50 GMT

Hmmm...what platform / Version are you using? ZD, SCG, Unleashed?

That'll help others answer your question.

Good luck!

Re: clients can't access network after leaving building and coming back

greg_tompkins — Fri, 22 Mar 2019 17:19:27 GMT

ZoneDirector ZD3050

Thanks

Re: clients can't access network after leaving building and coming back

victor_cenac — Fri, 22 Mar 2019 17:46:50 GMT

It sounds like a DHCP issue. There is a setting in the ZD to force disconnect the client if no DHCP is acquired in (enter your time). We do 10 seconds. That way, the client is forced to reconnect and it will ask for a new lease.