topic Re: My zd1200 connect to every except one AP r320 in Access Points - Indoor and Outdoor

My zd1200 connect to every except one AP r320

ayoub_khazzar — Fri, 21 Aug 2020 08:39:09 GMT

I have 40 APs R320 connected to a zonedirector 1200 with 40 licences, I don't know why but at every time I have one AP which not connected

Re: My zd1200 connect to every except one AP r320

sanjay_kumar — Fri, 21 Aug 2020 08:45:49 GMT

Hi Ayoub,

Do you have any disconnected\Offline AP showing in the dashboard?
Also, what is the firmware version of the ZD.

Re: My zd1200 connect to every except one AP r320

ayoub_khazzar — Mon, 05 Oct 2020 13:04:52 GMT

Hey sanjay,

I have one Offlin

Re: My zd1200 connect to every except one AP r320

ayoub_khazzar — Mon, 05 Oct 2020 13:04:55 GMT

Hey sanjay,

I have one Offlin

Re: My zd1200 connect to every except one AP r320

ayoub_khazzar — Mon, 05 Oct 2020 13:07:17 GMT

there is licence

Re: My zd1200 connect to every except one AP r320

sanjay_kumar — Tue, 06 Oct 2020 00:30:33 GMT

Hi Ayoub,

The AP which is offline, are you able to ping it and login from the CLI?
Will the issue gets resolved automatically or will you do any workaround for it?

Re: My zd1200 connect to every except one AP r320

ayoub_khazzar — Tue, 06 Oct 2020 11:59:38 GMT

hello Sanjay,

no it can't answer to a ping , no I always have the same issue

Re: My zd1200 connect to every except one AP r320

sanjay_kumar — Wed, 07 Oct 2020 00:36:02 GMT

Hi Ayoub,

If the AP is not answering to ping or SSH, then it is the problem from the AP side and not from the ZD license.
If it is a license issue, then it will show offline on the controller, but the AP will still have the IP address and should be responding to ping and SSH.

You might have to check on the AP side at the time of issue.