https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Factory-Reset-7150-C12P/m-p/31010#M8672 <P style="margin: 0;">Hi Laura,</P> <P style="margin: 0;"></P> <P style="margin: 0;">It seems you by mistake did a factory reset on the switch and due to config lost, APs are down.</P> <P style="margin: 0;"></P> <P style="margin: 0;">Please engage support, they will help you to setup the ICX switch again and then APs will also work.</P> Fri, 02 Jul 2021 23:28:36 GMT syamantakomer 2021-07-02T23:28:36Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Factory-Reset-7150-C12P/m-p/31009#M8671 <P style="margin: 0;">I was given instructions by Ruckus to do a factory reset in order to be able to set up an admin account.&nbsp; (ruckus came with home, but they never set up the account).&nbsp; When I try pressing the reset button, the power light never turns red, and now all of the access points are off.&nbsp;</P> Fri, 02 Jul 2021 03:45:24 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Factory-Reset-7150-C12P/m-p/31009#M8671 laura_emadi 2021-07-02T03:45:24Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Factory-Reset-7150-C12P/m-p/31010#M8672 <P style="margin: 0;">Hi Laura,</P> <P style="margin: 0;"></P> <P style="margin: 0;">It seems you by mistake did a factory reset on the switch and due to config lost, APs are down.</P> <P style="margin: 0;"></P> <P style="margin: 0;">Please engage support, they will help you to setup the ICX switch again and then APs will also work.</P> Fri, 02 Jul 2021 23:28:36 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Factory-Reset-7150-C12P/m-p/31010#M8672 syamantakomer 2021-07-02T23:28:36Z