https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Moving-into-home-with-existing-set-up/m-p/30751#M8619 <P style="margin: 0;">We just recently moved into a home where the previous owners had 2 AP's and ethernet switch board installed. I can see the RUCKUS WIFI connection on my phone but it is requiring a username and password which I do not have.&nbsp;</P> <P style="margin: 0;"></P> <P style="margin: 0;">I have pressed the reset button on the main unit but still not able to get the WIFI to reset to its "CONFIGURE_MEXXX" name.&nbsp;</P> <P style="margin: 0;"></P> <P style="margin: 0;">Do the AP's themselves have their own factory reset button?&nbsp;</P> <P style="margin: 0;"></P> <P style="margin: 0;">Thanks!</P> Thu, 24 Jun 2021 14:59:33 GMT miguel_infante 2021-06-24T14:59:33Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Moving-into-home-with-existing-set-up/m-p/30751#M8619 <P style="margin: 0;">We just recently moved into a home where the previous owners had 2 AP's and ethernet switch board installed. I can see the RUCKUS WIFI connection on my phone but it is requiring a username and password which I do not have.&nbsp;</P> <P style="margin: 0;"></P> <P style="margin: 0;">I have pressed the reset button on the main unit but still not able to get the WIFI to reset to its "CONFIGURE_MEXXX" name.&nbsp;</P> <P style="margin: 0;"></P> <P style="margin: 0;">Do the AP's themselves have their own factory reset button?&nbsp;</P> <P style="margin: 0;"></P> <P style="margin: 0;">Thanks!</P> Thu, 24 Jun 2021 14:59:33 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Moving-into-home-with-existing-set-up/m-p/30751#M8619 miguel_infante 2021-06-24T14:59:33Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Moving-into-home-with-existing-set-up/m-p/30752#M8620 <P style="margin: 0;">Yes the APs themselves can be factory reset using a paperclip/pin.&nbsp; There is a button to press for ~10 seconds while powered on to reset them.</P> <P style="margin: 0;"></P> <P style="margin: 0;">You should then be able to connect to the Configure.Me-XXXXXX network with no password and proceed through the configuration wizard.</P> Thu, 24 Jun 2021 15:52:51 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Moving-into-home-with-existing-set-up/m-p/30752#M8620 sunny_gupta 2021-06-24T15:52:51Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Moving-into-home-with-existing-set-up/m-p/30753#M8621 <P style="margin: 0;">Just did the same procedure on my AP, no luck. Still present a secures WiFi and ask for password. Any ideas??</P> Wed, 04 Aug 2021 02:57:55 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Moving-into-home-with-existing-set-up/m-p/30753#M8621 hector_sanguine 2021-08-04T02:57:55Z