topic Configuration update request failed in Access Points - Indoor and Outdoor

Configuration update request failed

ask_eye — Thu, 07 Mar 2019 02:28:23 GMT

ZD1100 9.10.2.0 build 73
ZF7372 & R500
My many APs often disconnect from ZD but the wired network is not broken.

AP log :
ruckus syslog: eventd_to_syslog():AP[58:b6:33:32:8d:80] Configuration update request failed.
ruckus syslog: eventd_to_syslog():AP[58:b6:33:32:8d:80] reset because its configuration is out of sync with ZoneDirector

I found that there are many received pause frames at HP 1920S

How should I solve this problem?

Thanks!

Re: Configuration update request failed

victor_cenac — Thu, 07 Mar 2019 16:20:33 GMT

make sure your APs can reach the ZD via port 21, FTP.

Re: Configuration update request failed

ask_eye — Fri, 08 Mar 2019 08:55:02 GMT

Hi Victor Cenac,

Thank you for your response,
I am sure APs can reach the ZD via port 21, FTP

It is a event that happens from time to time.