https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/my-spectrum-analisys-doesnt-work/m-p/28320#M7965 Not sure if R700 supports Spectrum Analysis on ZD 9.13, checking. Mon, 06 Feb 2017 18:44:32 GMT michael_brado 2017-02-06T18:44:32Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/my-spectrum-analisys-doesnt-work/m-p/28317#M7962 Hello i have a ZD3000 that is behind a NAT with a public ip and the AP's are in different LAN and gateways.. till here everything fine all works, but when i try to use the option of spectrum analyse i don't get data.. it says is monitoring but i don't get any data with all the AP's that are capable of this analysis.. could be a specific network port that is use to send this info? Anybody knows why? thanks .<BR /><span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_5f91c3e5135b77e2478d212c_1e6f34b8c49ed9c8fdb0ba3c313d954e_RackMultipart201702031286891bz-49801a12-c68f-4e98-9e7e-125ff99e91d6-307904374.jpg1486122689"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/753i85AD1E1D4DDCCA1B/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_5f91c3e5135b77e2478d212c_1e6f34b8c49ed9c8fdb0ba3c313d954e_RackMultipart201702031286891bz-49801a12-c68f-4e98-9e7e-125ff99e91d6-307904374.jpg1486122689" alt="Image_ images_messages_5f91c3e5135b77e2478d212c_1e6f34b8c49ed9c8fdb0ba3c313d954e_RackMultipart201702031286891bz-49801a12-c68f-4e98-9e7e-125ff99e91d6-307904374.jpg1486122689" /></span><BR /><BR /><BR /><BR /><span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_5f91c3e5135b77e2478d212c_c0846d51078004e37e8cd78fb637f9db_RackMultipart2017020310354915f-465f39eb-cb70-464f-8863-3e98aa78eb29-1131820827.jpg1486122616"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/754iFCE2DAE3603535FE/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_5f91c3e5135b77e2478d212c_c0846d51078004e37e8cd78fb637f9db_RackMultipart2017020310354915f-465f39eb-cb70-464f-8863-3e98aa78eb29-1131820827.jpg1486122616" alt="Image_ images_messages_5f91c3e5135b77e2478d212c_c0846d51078004e37e8cd78fb637f9db_RackMultipart2017020310354915f-465f39eb-cb70-464f-8863-3e98aa78eb29-1131820827.jpg1486122616" /></span> Fri, 03 Feb 2017 11:52:02 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/my-spectrum-analisys-doesnt-work/m-p/28317#M7962 nuno_pimentel 2017-02-03T11:52:02Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/my-spectrum-analisys-doesnt-work/m-p/28318#M7963 Try an alternative browser.&nbsp; I am using FireFox 51.&nbsp; ZD 3000 running 9.13.3.0 build 22<BR /><BR />Does your browser block pop ups ? Fri, 03 Feb 2017 12:24:31 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/my-spectrum-analisys-doesnt-work/m-p/28318#M7963 dtsblake_588878 2017-02-03T12:24:31Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/my-spectrum-analisys-doesnt-work/m-p/28319#M7964 Hello i try already in different computers with IE, Firefox or Chrome. I don't have the block pop ups as u can see i take the screenshot just i don't the se spectrum results.&nbsp; Fri, 03 Feb 2017 13:56:12 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/my-spectrum-analisys-doesnt-work/m-p/28319#M7964 nuno_pimentel 2017-02-03T13:56:12Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/my-spectrum-analisys-doesnt-work/m-p/28320#M7965 Not sure if R700 supports Spectrum Analysis on ZD 9.13, checking. Mon, 06 Feb 2017 18:44:32 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/my-spectrum-analisys-doesnt-work/m-p/28320#M7965 michael_brado 2017-02-06T18:44:32Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/my-spectrum-analisys-doesnt-work/m-p/28321#M7966 i have different models that in theory work the spectrum analysis, but all have this symptom . So i think that it must be something that is filtered in the NAT but i don't know what is.<SPAN></SPAN> Tue, 07 Feb 2017 09:48:45 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/my-spectrum-analisys-doesnt-work/m-p/28321#M7966 nuno_pimentel 2017-02-07T09:48:45Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/my-spectrum-analisys-doesnt-work/m-p/28322#M7967 I would experiment by installing one of the supported APs on the ZD3000's side of the firewall.&nbsp; One guess is that the firewall is blocking TCP/IP broadcast traffic, this assumes that is how the spectrum analysis traffic is being communicated to the ZD. Tue, 07 Feb 2017 10:13:07 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/my-spectrum-analisys-doesnt-work/m-p/28322#M7967 dtsblake_588878 2017-02-07T10:13:07Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/my-spectrum-analisys-doesnt-work/m-p/28323#M7968 a side they work. But that doesn't resolve my problem <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> because we use the ZD's on our datacenter behind i firewall, so i need identify what are the ports needed and so far it seems aleatory and there's nothing in the manual in the requirements of firewall .&nbsp;<SPAN></SPAN> Tue, 07 Feb 2017 11:09:08 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/my-spectrum-analisys-doesnt-work/m-p/28323#M7968 nuno_pimentel 2017-02-07T11:09:08Z