topic Re: Updating Failure message when trying to update PKI certificate in Access Points - Indoor and Outdoor

Updating Failure message when trying to update PKI certificate

brian_chivers_d — Wed, 20 Feb 2019 07:28:38 GMT

I've been update the PKI certs on some AP's that I've recently added. Two of them are refusing to update their certificates just reporting back "Updating Failure"

Any idea's how to get resolve this

Re: Updating Failure message when trying to update PKI certificate

michael_brado — Wed, 20 Feb 2019 18:56:05 GMT

What Version FW on what Controller?

Does this Knowledge Base Articles help?

https://support.ruckuswireless.com/articles/000005390

Re: Updating Failure message when trying to update PKI certificate

brian_chivers_d — Fri, 22 Feb 2019 09:15:42 GMT

We're running 9.13.3.0 build 22

I have followed the KB article &updated the other 48 AP's no problem just have two that refuse to update

Re: Updating Failure message when trying to update PKI certificate

nickzourdos — Fri, 23 Aug 2019 18:37:46 GMT

This is still an issue that doesn't seem to have a resolution. Has anyone figured this out?