https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/outdoor-610/m-p/25602#M6967 <P style="margin: 0;">hi everyone,</P> <P style="margin: 0;">i have outdoorT610, was working fine so when I left company for some days off, the operations team have accident when them trying cut the tree...the tree dropped to device T610, device is looking fine. so there problem with t AP is working after 15 min the system is freezing.</P> <P style="margin: 0;">i had to remove from ZD 1200,change firmware with standalone unleashed , hardreset,&nbsp; and</P> <P style="margin: 0;">the issues still persist.</P> <P style="margin: 0;">please someone help with other idea or support&nbsp;&nbsp;</P> Sun, 28 Mar 2021 13:08:17 GMT sebastiao_paulo 2021-03-28T13:08:17Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/outdoor-610/m-p/25602#M6967 <P style="margin: 0;">hi everyone,</P> <P style="margin: 0;">i have outdoorT610, was working fine so when I left company for some days off, the operations team have accident when them trying cut the tree...the tree dropped to device T610, device is looking fine. so there problem with t AP is working after 15 min the system is freezing.</P> <P style="margin: 0;">i had to remove from ZD 1200,change firmware with standalone unleashed , hardreset,&nbsp; and</P> <P style="margin: 0;">the issues still persist.</P> <P style="margin: 0;">please someone help with other idea or support&nbsp;&nbsp;</P> Sun, 28 Mar 2021 13:08:17 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/outdoor-610/m-p/25602#M6967 sebastiao_paulo 2021-03-28T13:08:17Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/outdoor-610/m-p/25603#M6968 <P style="margin: 0;">If there was some hardware damage happened to the device, I don't think there is any way to fix it, except replace it.</P> <P style="margin: 0;"></P> <P style="margin: 0;">If you have support on the AP, please open a case and request for the replacement. Support will also be able to check if issue is not related to the hardware but something else.</P> Mon, 29 Mar 2021 20:46:26 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/outdoor-610/m-p/25603#M6968 syamantakomer 2021-03-29T20:46:26Z