topic Re: Possible to upgrade 7962 firmware from 8.0.1.0.16 easily? in Access Points - Indoor and Outdoor

Possible to upgrade 7962 firmware from 8.0.1.0.16 easily?

david_hanna_648 — Sun, 06 Apr 2014 13:58:48 GMT

I bought this 7962 many years ago and it never made it out of the test lab because of poor 5g performance, (stopping further Ruckus 5g deployments in the process).

I notice that there have been quite a few firmware updates in the meantime, but I do not have a load firmware from file option and the remote load options don't work though it does recognise a newer firmware is available.

Thanks in anticipation, it would be nice to get 5g working properly on an AP that cost $1200.

Re: Possible to upgrade 7962 firmware from 8.0.1.0.16 easily?

monnat_systems — Sun, 06 Apr 2014 16:56:35 GMT

David,

Please refer to below post as a starting point and that should take you ahead.

https://forums.ruckuswireless.com/ruc...

credentials remains the same except model number. Please change it to 7962 whereever you see a different one.

note: you can upgrade/downgrade standalone firmware from any version to any version

Re: Possible to upgrade 7962 firmware from 8.0.1.0.16 easily?

david_hanna_648 — Sun, 06 Apr 2014 21:10:45 GMT

Many thanks for the rapid response and easy to follow advice in the link.

Running happily on 9.7 firmware now ,fingers crossed the 5g behaves itself henceforth.

Re: Possible to upgrade 7962 firmware from 8.0.1.0.16 easily?

keith_redfield — Mon, 07 Apr 2014 02:23:23 GMT

@David, if it doesn't it's most likely a hardware failure. Your 7962 likely falls under our limited lifetime warranty so just contact us if you need a replacement.