https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21357#M5770 <P style="margin: 0;">If only 2.4G signal is set, the mobile phone can't search for any WiFi signal</P> Fri, 15 Jan 2021 14:19:02 GMT li_n 2021-01-15T14:19:02Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21355#M5768 <P style="margin: 0;"><SPAN>My R310 doesn't have 5g signal, but the signal light is normal</SPAN></P> <P style="margin: 0;"><SPAN>I've tried all the available firmware, but the problem still exists</SPAN></P> <P style="margin: 0;"><SPAN>Can you help me find out why there is no 5g signal from my AP log? Thank you</SPAN></P> Fri, 15 Jan 2021 14:07:23 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21355#M5768 li_n 2021-01-15T14:07:23Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21356#M5769 <P style="margin: 0;">Hi @<SPAN>li_n y the devices you are connect to your R310 Support 5G if is please login on AP and check events</SPAN></P> Fri, 15 Jan 2021 14:14:57 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21356#M5769 sebastiao_paulo 2021-01-15T14:14:57Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21357#M5770 <P style="margin: 0;">If only 2.4G signal is set, the mobile phone can't search for any WiFi signal</P> Fri, 15 Jan 2021 14:19:02 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21357#M5770 li_n 2021-01-15T14:19:02Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21358#M5771 <P style="margin: 0;">Hi Li,</P> <P style="margin: 0;"></P> <P style="margin: 0;">Is this AP managed by a controller or you are using it in standalone mode?</P> <P style="margin: 0;"></P> <P style="margin: 0;">Please confirm the firmware version.</P> <P style="margin: 0;"></P> <P style="margin: 0;">If it is running on stand alone mode, make sure you have configured both the radios as 2.4G and 5G radio setting are different in standalone mode.</P> <P style="margin: 0;"></P> <P style="margin: 0;">If you think configuration is correct and still 5G radio is not working, SSH into the AP and run below command.</P> <P style="margin: 0;"></P> <P style="margin: 0;"><EM>get wlanlist</EM></P> <P style="margin: 0;"><EM></EM></P> <P style="margin: 0;">This will help us to know if WLAN is created and is showing up for 5G radio or not.</P> Tue, 19 Jan 2021 22:41:46 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21358#M5771 syamantakomer 2021-01-19T22:41:46Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21359#M5772 <PRE><CODE>rkscli: crashdump show Crash dump Status: available Crash dump file: WLAN_FW_9888.BIN.wifi1 </CODE></PRE> Thu, 28 Jan 2021 15:02:24 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21359#M5772 li_n 2021-01-28T15:02:24Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21360#M5773 <PRE><CODE>rkscli: get wlanlist name status type wlanID radioID bssid ssid -------------------------------------------------------------------------------------------------- wlan0 up AP wlan0 0 90:3a:72:34:72:58 Wireless1 wlan1 down AP wlan1 0 00:00:00:00:00:00 Wireless2 wlan2 down AP wlan2 0 00:00:00:00:00:00 Wireless3 wlan3 down AP wlan3 0 00:00:00:00:00:00 Wireless4 wlan4 down AP wlan4 0 00:00:00:00:00:00 Wireless5 wlan5 down AP wlan5 0 00:00:00:00:00:00 Wireless6 wlan6 down AP wlan6 0 00:00:00:00:00:00 Wireless7 wlan7 down AP wlan7 0 00:00:00:00:00:00 Wireless8 wlan100 down MON wlan100 0 00:00:00:00:00:00 recovery-ssid down AP wlan102 0 00:00:00:00:00:00 island-347250 wlan8 up AP wlan8 1 90:3a:72:34:72:5c Wireless9 wlan9 down AP wlan9 1 00:00:00:00:00:00 Wireless10 wlan10 down AP wlan10 1 00:00:00:00:00:00 Wireless11 wlan11 down AP wlan11 1 00:00:00:00:00:00 Wireless12 wlan12 down AP wlan12 1 00:00:00:00:00:00 Wireless13 wlan13 down AP wlan13 1 00:00:00:00:00:00 Wireless14 wlan14 down AP wlan14 1 00:00:00:00:00:00 Wireless15 wlan15 down AP wlan15 1 00:00:00:00:00:00 Wireless16 OK </CODE></PRE> Thu, 28 Jan 2021 15:03:38 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21360#M5773 li_n 2021-01-28T15:03:38Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21361#M5774 <P style="margin: 0;">Everything is normal, is it a hardware problem?</P> Thu, 28 Jan 2021 15:05:54 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21361#M5774 li_n 2021-01-28T15:05:54Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21362#M5775 <P><A href="https://forums.ruckuswireless.com/users/5f9169f549d3ca752488d141" style="color: '#0063ce'; text-decoration: 'none';" data-id="5f9169f549d3ca752488d141" data-username="syamantak_omer"><SPAN style="vertical-align: inherit;"><SPAN style="vertical-align: inherit;">@syamantak_omer</SPAN></SPAN></A>&nbsp;</P> Thu, 28 Jan 2021 15:06:16 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21362#M5775 li_n 2021-01-28T15:06:16Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21363#M5776 <P style="margin: 0;">Hi Li,</P> <P style="margin: 0;"></P> <P style="margin: 0;">WLAN0 and WLAN8 are showing up so WLAN is configured or sure.</P> <P style="margin: 0;"></P> <P style="margin: 0;">Could you attach the AP support log?</P> <P style="margin: 0;"></P> <P style="margin: 0;">Also share the screenshot of 5G WLAN configuration page.</P> Fri, 29 Jan 2021 14:47:31 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21363#M5776 syamantakomer 2021-01-29T14:47:31Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21364#M5777 <PRE><CODE>Log file info: ### Device Info ### Model : R310 CPU : 2.00% Load : 0.25 0.08 0.05 1/67 6988 Memory : 171940 KB (free), 16968 KB (cache) 188908 KB (available) 254476 KB (total) Serial# : 911809003694 Heater Avail: 0 Internal: 4bss 0x5b5a 29 3 ### Device Up Time ### 39 mins 26 secs Current Date/Time : 2020-12-24 15:00:13 GMT ### Board Data ### name: R310 magic: 35333131 cksum: ba3 rev: 5.4 Serial#: 911809003694 Customer ID: 4bss Model: R310 V54 Board Type: GD42 V54 Board Class: AP71 Random#: 0000 0000 0000 0000 0000 0000 0000 0000 symimgs: yes ethport: 1 V54 MAC Address Pool: yes, size 16, base 90:3A:72:34:72:50 major: 1280 minor: 11 pciId: 0000 wlan0: yes 90:3A:72:34:72:58 wlan1: yes 90:3A:72:34:72:5C eth0: yes 90:3A:72:34:72:53 eth1: yes 90:3A:72:34:72:54 eth2: - 90:3A:72:34:72:55 eth3: - 90:3A:72:34:72:56 eth4: - 90:3A:72:34:72:57 eth5: - 24:C9:A1:FF:FF:FF uart0: yes sysled: no, gpio 0 sysled2: no, gpio 0 sysled3: no, gpio 0 sysled4: no, gpio 0 Fixed Ctry Code: no Antenna Info: yes, value 0x00005B5A usb installed: no Local Bus: disabled factory: yes, gpio 8 serclk: internal cpufreq: calculated 0 Hz sysfreq: calculated 0 Hz memcap: disabled watchdg: enabled ### Current GPS Coordinates ### Just In ...: unknown ### LLDP Info ### LLDP state: Enabled LLDP interval: 30 LLDP holdtime: 120 LLDP mgmt: Enabled LLDP interface: LLDP on eth0 : Enabled ------------------------------------------------------------------------------- LLDP neighbors: ------------------------------------------------------------------------------- ### Power Source ### 0 ### TPM Status ### 1 ### Boot Version ### GD42 1.0.1.51 - built 17:00:14, Mar 11 2015 ### Memory Info ### MemTotal: 254476 kB MemFree: 171820 kB Buffers: 4588 kB Cached: 17088 kB SwapCached: 0 kB Active: 19880 kB Inactive: 14372 kB Active(anon): 12576 kB Inactive(anon): 0 kB Active(file): 7304 kB Inactive(file): 14372 kB Unevictable: 0 kB Mlocked: 0 kB SwapTotal: 0 kB SwapFree: 0 kB Dirty: 0 kB Writeback: 0 kB AnonPages: 12576 kB Mapped: 8268 kB Shmem: 0 kB Slab: 38044 kB SReclaimable: 828 kB SUnreclaim: 37216 kB KernelStack: 1040 kB PageTables: 608 kB NFS_Unstable: 0 kB Bounce: 0 kB WritebackTmp: 0 kB CommitLimit: 127236 kB Committed_AS: 17976 kB VmallocTotal: 1048372 kB VmallocUsed: 4696 kB VmallocChunk: 1033244 kB ### Slab Info ### slabinfo - version: 2.1 # name : tunables : slabdata dot1x_macdb_cache 0 0 160 24 1 : tunables 120 60 0 : slabdata 0 0 0 rl_cache 0 0 96 40 1 : tunables 120 60 0 : slabdata 0 0 0 rflow_cache 4 13 288 13 1 : tunables 54 27 0 : slabdata 1 1 0 dns_cache_ipv6_entry_cache 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0 dns_cache_ipv4_entry_cache 0 0 32 113 1 : tunables 120 60 0 : slabdata 0 0 0 bridge_ipv6db_cache 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0 bridge_ipdb_cache 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0 rudb_cache 4 6 672 6 1 : tunables 54 27 0 : slabdata 1 1 0 bridge_fdb_cache 30 59 64 59 1 : tunables 120 60 0 : slabdata 1 1 0 fib6_nodes 11 113 32 113 1 : tunables 120 60 0 : slabdata 1 1 0 ip6_dst_cache 10 30 256 15 1 : tunables 120 60 0 : slabdata 2 2 0 ndisc_cache 4 24 160 24 1 : tunables 120 60 0 : slabdata 1 1 0 RAWv6 4 6 608 6 1 : tunables 54 27 0 : slabdata 1 1 0 UDPLITEv6 0 0 608 6 1 : tunables 54 27 0 : slabdata 0 0 0 UDPv6 18 18 608 6 1 : tunables 54 27 0 : slabdata 3 3 0 tw_sock_TCPv6 0 0 128 30 1 : tunables 120 60 0 : slabdata 0 0 0 request_sock_TCPv6 0 0 128 30 1 : tunables 120 60 0 : slabdata 0 0 0 TCPv6 5 6 1184 6 2 : tunables 24 12 0 : slabdata 1 1 0 qla2xxx_srbs 0 0 32 113 1 : tunables 120 60 0 : slabdata 0 0 0 jffs2_inode_cache 185 290 24 145 1 : tunables 120 60 0 : slabdata 2 2 0 jffs2_node_frag 270 290 24 145 1 : tunables 120 60 0 : slabdata 2 2 0 jffs2_refblock 68 80 248 16 1 : tunables 120 60 0 : slabdata 5 5 0 jffs2_tmp_dnode 0 0 32 113 1 : tunables 120 60 0 : slabdata 0 0 0 jffs2_raw_inode 0 0 96 40 1 : tunables 120 60 0 : slabdata 0 0 0 jffs2_raw_dirent 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0 jffs2_full_dnode 315 406 16 203 1 : tunables 120 60 0 : slabdata 2 2 0 jffs2_i 66 84 312 12 1 : tunables 54 27 0 : slabdata 7 7 0 squashfs_inode_cache 312 312 320 12 1 : tunables 54 27 0 : slabdata 26 26 0 ext2_inode_cache 0 0 392 10 1 : tunables 54 27 0 : slabdata 0 0 0 dnotify_mark_entry 0 0 56 67 1 : tunables 120 60 0 : slabdata 0 0 0 dnotify_struct 0 0 20 169 1 : tunables 120 60 0 : slabdata 0 0 0 fasync_cache 0 0 16 203 1 : tunables 120 60 0 : slabdata 0 0 0 nsproxy 0 0 24 145 1 : tunables 120 60 0 : slabdata 0 0 0 posix_timers_cache 0 0 104 37 1 : tunables 120 60 0 : slabdata 0 0 0 uid_cache 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0 UNIX 80 80 384 10 1 : tunables 54 27 0 : slabdata 8 8 0 UDP-Lite 0 0 480 8 1 : tunables 54 27 0 : slabdata 0 0 0 tcp_bind_bucket 9 113 32 113 1 : tunables 120 60 0 : slabdata 1 1 0 inet_peer_cache 1 59 64 59 1 : tunables 120 60 0 : slabdata 1 1 0 ip_fib_alias 0 0 16 203 1 : tunables 120 60 0 : slabdata 0 0 0 ip_fib_hash 13 101 36 101 1 : tunables 120 60 0 : slabdata 1 1 0 ip_dst_cache 12 15 256 15 1 : tunables 120 60 0 : slabdata 1 1 0 arp_cache 6 30 128 30 1 : tunables 120 60 0 : slabdata 1 1 0 RAW 2 9 448 9 1 : tunables 54 27 0 : slabdata 1 1 0 UDP 48 48 480 8 1 : tunables 54 27 0 : slabdata 6 6 0 tw_sock_TCP 80 80 96 40 1 : tunables 120 60 0 : slabdata 2 2 0 request_sock_TCP 40 40 96 40 1 : tunables 120 60 0 : slabdata 1 1 0 TCP 28 28 1056 7 2 : tunables 24 12 0 : slabdata 4 4 0 </CODE></PRE> Sat, 06 Feb 2021 06:22:34 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21364#M5777 li_n 2021-02-06T06:22:34Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21365#M5778 <PRE><CODE>tcp_bind_bucket 9 113 32 113 1 : tunables 120 60 0 : slabdata 1 1 0 inet_peer_cache 1 59 64 59 1 : tunables 120 60 0 : slabdata 1 1 0 ip_fib_alias 0 0 16 203 1 : tunables 120 60 0 : slabdata 0 0 0 ip_fib_hash 13 101 36 101 1 : tunables 120 60 0 : slabdata 1 1 0 ip_dst_cache 12 15 256 15 1 : tunables 120 60 0 : slabdata 1 1 0 arp_cache 6 30 128 30 1 : tunables 120 60 0 : slabdata 1 1 0 RAW 2 9 448 9 1 : tunables 54 27 0 : slabdata 1 1 0 UDP 48 48 480 8 1 : tunables 54 27 0 : slabdata 6 6 0 tw_sock_TCP 80 80 96 40 1 : tunables 120 60 0 : slabdata 2 2 0 request_sock_TCP 40 40 96 40 1 : tunables 120 60 0 : slabdata 1 1 0 TCP 28 28 1056 7 2 : tunables 24 12 0 : slabdata 4 4 0 eventpoll_pwq 21 101 36 101 1 : tunables 120 60 0 : slabdata 1 1 0 eventpoll_epi 21 40 96 40 1 : tunables 120 60 0 : slabdata 1 1 0 sgpool-128 2 2 2048 2 1 : tunables 24 12 0 : slabdata 1 1 0 sgpool-64 2 4 1024 4 1 : tunables 54 27 0 : slabdata 1 1 0 sgpool-32 2 8 512 8 1 : tunables 54 27 0 : slabdata 1 1 0 sgpool-16 2 15 256 15 1 : tunables 120 60 0 : slabdata 1 1 0 sgpool-8 2 30 128 30 1 : tunables 120 60 0 : slabdata 1 1 0 scsi_data_buffer 0 0 20 169 1 : tunables 120 60 0 : slabdata 0 0 0 blkdev_queue 3 7 1160 7 2 : tunables 24 12 0 : slabdata 1 1 0 blkdev_requests 20 20 196 20 1 : tunables 120 60 0 : slabdata 1 1 0 blkdev_ioc 0 0 44 84 1 : tunables 120 60 0 : slabdata 0 0 0 fsnotify_event_holder 0 0 12 254 1 : tunables 120 60 0 : slabdata 0 0 0 fsnotify_event 0 0 56 67 1 : tunables 120 60 0 : slabdata 0 0 0 bio-0 60 60 128 30 1 : tunables 120 60 0 : slabdata 2 2 0 biovec-256 2 2 3072 2 2 : tunables 24 12 0 : slabdata 1 1 0 biovec-128 0 0 1536 5 2 : tunables 24 12 0 : slabdata 0 0 0 biovec-64 0 0 768 5 1 : tunables 54 27 0 : slabdata 0 0 0 biovec-16 0 0 192 20 1 : tunables 120 60 0 : slabdata 0 0 0 sock_inode_cache 192 192 320 12 1 : tunables 54 27 0 : slabdata 16 16 0 skbuff_shared_cache 5652 6156 416 9 1 : tunables 54 27 0 : slabdata 684 684 0 skbuff_fclone_cache 7 7 576 7 1 : tunables 54 27 0 : slabdata 1 1 0 skbuff_head_cache 5659 6214 288 13 1 : tunables 54 27 0 : slabdata 478 478 0 file_lock_cache 0 40 96 40 1 : tunables 120 60 0 : slabdata 0 1 0 proc_inode_cache 286 286 296 13 1 : tunables 54 27 0 : slabdata 22 22 0 sigqueue 4 27 144 27 1 : tunables 120 60 0 : slabdata 1 1 0 radix_tree_node 221 221 288 13 1 : tunables 54 27 0 : slabdata 17 17 0 bdev_cache 2 10 384 10 1 : tunables 54 27 0 : slabdata 1 1 0 sysfs_dir_cache 7362 7392 44 84 1 : tunables 120 60 0 : slabdata 88 88 0 mnt_cache 19 30 128 30 1 : tunables 120 60 0 : slabdata 1 1 0 filp 870 930 128 30 1 : tunables 120 60 0 : slabdata 31 31 0 inode_cache 224 224 272 14 1 : tunables 54 27 0 : slabdata 16 16 0 dentry 1140 1140 128 30 1 : tunables 120 60 0 : slabdata 38 38 0 names_cache 7 7 4096 1 1 : tunables 24 12 0 : slabdata 7 7 0 buffer_head 4596 4608 52 72 1 : tunables 120 60 0 : slabdata 64 64 0 vm_area_struct 1888 2068 88 44 1 : tunables 120 60 0 : slabdata 47 47 0 mm_struct 50 50 384 10 1 : tunables 54 27 0 : slabdata 5 5 0 fs_cache 70 113 32 113 1 : tunables 120 60 0 : slabdata 1 1 0 files_cache 60 60 192 20 1 : tunables 120 60 0 : slabdata 3 3 0 signal_cache 80 80 480 8 1 : tunables 54 27 0 : slabdata 10 10 0 sighand_cache 64 64 3104 2 2 : tunables 24 12 0 : slabdata 32 32 0 task_struct 77 77 1160 7 2 : tunables 24 12 0 : slabdata 11 11 0 cred_jar 200 200 96 40 1 : tunables 120 60 0 : slabdata 5 5 0 anon_vma 798 1017 8 339 1 : tunables 120 60 0 : slabdata 3 3 0 pid 118 118 64 59 1 : tunables 120 60 0 : slabdata 2 2 0 idr_layer_cache 114 130 148 26 1 : tunables 120 60 0 : slabdata 5 5 0 size-4194304 0 0 4194304 1 1024 : tunables 1 1 0 : slabdata 0 0 0 size-2097152 0 0 2097152 1 512 : tunables 1 1 0 : slabdata 0 0 0 size-1048576 0 0 1048576 1 256 : tunables 1 1 0 : slabdata 0 0 0 size-524288 0 0 524288 1 128 : tunables 1 1 0 : slabdata 0 0 0 size-262144 8 8 262144 1 64 : tunables 1 1 0 : slabdata 8 8 0 size-131072 8 8 131072 1 32 : tunables 8 4 0 : slabdata 8 8 0 size-65536 10 10 65536 1 16 : tunables 8 4 0 : slabdata 10 10 0 size-32768 8 8 32768 1 8 : tunables 8 4 0 : slabdata 8 8 0 size-16384 155 155 16384 1 4 : tunables 8 4 0 : slabdata 155 155 0 size-8192 18 18 8192 1 2 : tunables 8 4 0 : slabdata 18 18 0 size-4096 5044 5044 4096 1 1 : tunables 24 12 0 : slabdata 5044 5044 0 size-2048 462 498 2048 2 1 : tunables 24 12 0 : slabdata 249 249 0 size-1024 649 668 1024 4 1 : tunables 54 27 0 : slabdata 167 167 0 size-512 392 392 512 8 1 : tunables 54 27 0 : slabdata 49 49 0 size-256 105 105 256 15 1 : tunables 120 60 0 : slabdata 7 7 0 size-192 750 750 256 15 1 : tunables 120 60 0 : slabdata 50 50 0 size-128 600 600 128 30 1 : tunables 120 60 0 : slabdata 20 20 0 size-96 1039 1050 128 30 1 : tunables 120 60 0 : slabdata 35 35 0 size-64 2160 2310 128 30 1 : tunables 120 60 0 : slabdata 77 77 0 size-32 12570 12810 128 30 1 : tunables 120 60 0 : slabdata 427 427 0 kmem_cache 113 120 96 40 1 : tunables 120 60 0 : slabdata 3 3 0 </CODE></PRE> Sat, 06 Feb 2021 06:24:21 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21365#M5778 li_n 2021-02-06T06:24:21Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21366#M5779 <PRE><CODE>### Himem ### mem_top = 0xb0000000 High Mem (0xAFFFFC00) size=392 magic: 0x54545454 0x52434B53 reset: 0 factory: 0 sw2_reset: 0 sw2_event: 0 post_fail: 0 recovery: 0 reboot_cnt: 0 total_boot: 12 reboot_reason: user reboot type: 1 index: 4 fis.image: rcks_wlan.main BootRom: GD42 1.0.1.51 - built 17:00:14, Mar 11 2015 pci reboot: 0 miniboot: magic: 0x6D696E69 reboot_cnt: 0 No Bootline ### Active SW ### SW Version: 110.0.0.0.2014 based on //depot/release/ap_110.0_solo2 CL 822193 ### Firmware Upgrade ### Check Result: not running ### SW Images on Flash ### #Main image Control+Header Info# ### Global QOS ### Ruckus Wireless SmartMedia Global QOS Tx Failure Threshold: 50 Dead Station Count: 0 Forward to Querier: Disabled Directed DHCP: Enabled Directed RA: Enabled IGMP General Query V2/V3: Disabled/Disabled MLD General Query V1/V2: Disabled/Disabled IGMP/MLD/Config Msgs Q'ed: 2/0/1 Clone InAtomic: 2 !InAtomic: 2 Copy InAtomic: 0 !InAtomic: 0 TOS Classification: VoIP=0xE0,0xC0,0xB8, Video=0xA0,0x80, Data=none, Background=none TOS Marking: VoIP=0x0, Video=0xA0, Data=0x0, Background=0x0 Tunnel TOS Marking: Data=0x0 (static TOS), Ctrl==0x0 Dot1p Classification: VoIP=none, Video=none, Data=none, Background=none Dot1p Marking: VoIP=0x0, Video=0x0, Data=0x0, Background=0x0 Heuristic Classifier: VoIP Video Data Background Octet Count During Classify: 600 50000 0 0 Octet Window No Classify: 10000 500000 0 0 Flow Maximum Octet Count: 84865 4400065 0 0 Min/Max Avg Packet Length: 70/400 1000/1518 0/0 0/0 Min/Max Avg Inter Packet Gap: 15/275 0/65 0/0 0/0 Packet Prioritization: Disabled Bklog Queue Info : 0 (max: 0) [size: 1000] Prioritized Packet Drop: Voice Video Data Background Hi-Watermark threshold : 0 0 0 0 Low-Watermark threshold: 0 0 0 0 Packet Drop Count : 0 0 0 0 Drop State : 0 0 0 0 Drop State Tripped : 0 0 0 0 </CODE></PRE> Sat, 06 Feb 2021 06:24:34 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21366#M5779 li_n 2021-02-06T06:24:34Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21367#M5780 <PRE><CODE>Log file info: ### Device Info ### Model : R310 CPU : 2.00% Load : 0.25 0.08 0.05 1/67 6988 Memory : 171940 KB (free), 16968 KB (cache) 188908 KB (available) 254476 KB (total) Serial# : 911809003694 Heater Avail: 0 Internal: 4bss 0x5b5a 29 3 ### Device Up Time ### 39 mins 26 secs Current Date/Time : 2020-12-24 15:00:13 GMT ### Board Data ### name: R310 magic: 35333131 cksum: ba3 rev: 5.4 Serial#: 911809003694 Customer ID: 4bss Model: R310 V54 Board Type: GD42 V54 Board Class: AP71 Random#: 0000 0000 0000 0000 0000 0000 0000 0000 symimgs: yes ethport: 1 V54 MAC Address Pool: yes, size 16, base 90:3A:72:34:72:50 major: 1280 minor: 11 pciId: 0000 wlan0: yes 90:3A:72:34:72:58 wlan1: yes 90:3A:72:34:72:5C eth0: yes 90:3A:72:34:72:53 eth1: yes 90:3A:72:34:72:54 eth2: - 90:3A:72:34:72:55 eth3: - 90:3A:72:34:72:56 eth4: - 90:3A:72:34:72:57 eth5: - 24:C9:A1:FF:FF:FF uart0: yes sysled: no, gpio 0 sysled2: no, gpio 0 sysled3: no, gpio 0 sysled4: no, gpio 0 Fixed Ctry Code: no Antenna Info: yes, value 0x00005B5A usb installed: no Local Bus: disabled factory: yes, gpio 8 serclk: internal cpufreq: calculated 0 Hz sysfreq: calculated 0 Hz memcap: disabled watchdg: enabled ### Current GPS Coordinates ### Just In ...: unknown ### LLDP Info ### LLDP state: Enabled LLDP interval: 30 LLDP holdtime: 120 LLDP mgmt: Enabled LLDP interface: LLDP on eth0 : Enabled ------------------------------------------------------------------------------- LLDP neighbors: ------------------------------------------------------------------------------- ### Power Source ### 0 ### TPM Status ### 1 ### Boot Version ### GD42 1.0.1.51 - built 17:00:14, Mar 11 2015 ### Memory Info ### MemTotal: 254476 kB MemFree: 171820 kB Buffers: 4588 kB Cached: 17088 kB SwapCached: 0 kB Active: 19880 kB Inactive: 14372 kB Active(anon): 12576 kB Inactive(anon): 0 kB Active(file): 7304 kB Inactive(file): 14372 kB Unevictable: 0 kB Mlocked: 0 kB SwapTotal: 0 kB SwapFree: 0 kB Dirty: 0 kB Writeback: 0 kB AnonPages: 12576 kB Mapped: 8268 kB Shmem: 0 kB Slab: 38044 kB SReclaimable: 828 kB SUnreclaim: 37216 kB KernelStack: 1040 kB PageTables: 608 kB NFS_Unstable: 0 kB Bounce: 0 kB WritebackTmp: 0 kB CommitLimit: 127236 kB Committed_AS: 17976 kB VmallocTotal: 1048372 kB VmallocUsed: 4696 kB VmallocChunk: 1033244 kB </CODE></PRE> Sat, 06 Feb 2021 06:26:13 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21367#M5780 li_n 2021-02-06T06:26:13Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21368#M5781 <PRE><CODE>### Slab Info ### slabinfo - version: 2.1 # name : tunables : slabdata dot1x_macdb_cache 0 0 160 24 1 : tunables 120 60 0 : slabdata 0 0 0 rl_cache 0 0 96 40 1 : tunables 120 60 0 : slabdata 0 0 0 rflow_cache 4 13 288 13 1 : tunables 54 27 0 : slabdata 1 1 0 dns_cache_ipv6_entry_cache 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0 dns_cache_ipv4_entry_cache 0 0 32 113 1 : tunables 120 60 0 : slabdata 0 0 0 bridge_ipv6db_cache 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0 bridge_ipdb_cache 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0 rudb_cache 4 6 672 6 1 : tunables 54 27 0 : slabdata 1 1 0 bridge_fdb_cache 30 59 64 59 1 : tunables 120 60 0 : slabdata 1 1 0 fib6_nodes 11 113 32 113 1 : tunables 120 60 0 : slabdata 1 1 0 ip6_dst_cache 10 30 256 15 1 : tunables 120 60 0 : slabdata 2 2 0 ndisc_cache 4 24 160 24 1 : tunables 120 60 0 : slabdata 1 1 0 RAWv6 4 6 608 6 1 : tunables 54 27 0 : slabdata 1 1 0 UDPLITEv6 0 0 608 6 1 : tunables 54 27 0 : slabdata 0 0 0 UDPv6 18 18 608 6 1 : tunables 54 27 0 : slabdata 3 3 0 tw_sock_TCPv6 0 0 128 30 1 : tunables 120 60 0 : slabdata 0 0 0 request_sock_TCPv6 0 0 128 30 1 : tunables 120 60 0 : slabdata 0 0 0 TCPv6 5 6 1184 6 2 : tunables 24 12 0 : slabdata 1 1 0 qla2xxx_srbs 0 0 32 113 1 : tunables 120 60 0 : slabdata 0 0 0 jffs2_inode_cache 185 290 24 145 1 : tunables 120 60 0 : slabdata 2 2 0 jffs2_node_frag 270 290 24 145 1 : tunables 120 60 0 : slabdata 2 2 0 jffs2_refblock 68 80 248 16 1 : tunables 120 60 0 : slabdata 5 5 0 jffs2_tmp_dnode 0 0 32 113 1 : tunables 120 60 0 : slabdata 0 0 0 jffs2_raw_inode 0 0 96 40 1 : tunables 120 60 0 : slabdata 0 0 0 jffs2_raw_dirent 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0 jffs2_full_dnode 315 406 16 203 1 : tunables 120 60 0 : slabdata 2 2 0 jffs2_i 66 84 312 12 1 : tunables 54 27 0 : slabdata 7 7 0 squashfs_inode_cache 312 312 320 12 1 : tunables 54 27 0 : slabdata 26 26 0 ext2_inode_cache 0 0 392 10 1 : tunables 54 27 0 : slabdata 0 0 0 dnotify_mark_entry 0 0 56 67 1 : tunables 120 60 0 : slabdata 0 0 0 dnotify_struct 0 0 20 169 1 : tunables 120 60 0 : slabdata 0 0 0 fasync_cache 0 0 16 203 1 : tunables 120 60 0 : slabdata 0 0 0 nsproxy 0 0 24 145 1 : tunables 120 60 0 : slabdata 0 0 0 posix_timers_cache 0 0 104 37 1 : tunables 120 60 0 : slabdata 0 0 0 uid_cache 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0 UNIX 80 80 384 10 1 : tunables 54 27 0 : slabdata 8 8 0 UDP-Lite 0 0 480 8 1 : tunables 54 27 0 : slabdata 0 0 0 tcp_bind_bucket 9 113 32 113 1 : tunables 120 60 0 : slabdata 1 1 0 inet_peer_cache 1 59 64 59 1 : tunables 120 60 0 : slabdata 1 1 0 ip_fib_alias 0 0 16 203 1 : tunables 120 60 0 : slabdata 0 0 0 ip_fib_hash 13 101 36 101 1 : tunables 120 60 0 : slabdata 1 1 0 ip_dst_cache 12 15 256 15 1 : tunables 120 60 0 : slabdata 1 1 0 arp_cache 6 30 128 30 1 : tunables 120 60 0 : slabdata 1 1 0 RAW 2 9 448 9 1 : tunables 54 27 0 : slabdata 1 1 0 UDP 48 48 480 8 1 : tunables 54 27 0 : slabdata 6 6 0 tw_sock_TCP 80 80 96 40 1 : tunables 120 60 0 : slabdata 2 2 0 request_sock_TCP 40 40 96 40 1 : tunables 120 60 0 : slabdata 1 1 0 TCP 28 28 1056 7 2 : tunables 24 12 0 : slabdata 4 4 0 </CODE></PRE> Sat, 06 Feb 2021 06:27:34 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21368#M5781 li_n 2021-02-06T06:27:34Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21369#M5782 <PRE><CODE>eventpoll_pwq 21 101 36 101 1 : tunables 120 60 0 : slabdata 1 1 0 eventpoll_epi 21 40 96 40 1 : tunables 120 60 0 : slabdata 1 1 0 sgpool-128 2 2 2048 2 1 : tunables 24 12 0 : slabdata 1 1 0 sgpool-64 2 4 1024 4 1 : tunables 54 27 0 : slabdata 1 1 0 sgpool-32 2 8 512 8 1 : tunables 54 27 0 : slabdata 1 1 0 sgpool-16 2 15 256 15 1 : tunables 120 60 0 : slabdata 1 1 0 sgpool-8 2 30 128 30 1 : tunables 120 60 0 : slabdata 1 1 0 scsi_data_buffer 0 0 20 169 1 : tunables 120 60 0 : slabdata 0 0 0 blkdev_queue 3 7 1160 7 2 : tunables 24 12 0 : slabdata 1 1 0 blkdev_requests 20 20 196 20 1 : tunables 120 60 0 : slabdata 1 1 0 blkdev_ioc 0 0 44 84 1 : tunables 120 60 0 : slabdata 0 0 0 fsnotify_event_holder 0 0 12 254 1 : tunables 120 60 0 : slabdata 0 0 0 fsnotify_event 0 0 56 67 1 : tunables 120 60 0 : slabdata 0 0 0 bio-0 60 60 128 30 1 : tunables 120 60 0 : slabdata 2 2 0 biovec-256 2 2 3072 2 2 : tunables 24 12 0 : slabdata 1 1 0 biovec-128 0 0 1536 5 2 : tunables 24 12 0 : slabdata 0 0 0 biovec-64 0 0 768 5 1 : tunables 54 27 0 : slabdata 0 0 0 biovec-16 0 0 192 20 1 : tunables 120 60 0 : slabdata 0 0 0 sock_inode_cache 192 192 320 12 1 : tunables 54 27 0 : slabdata 16 16 0 skbuff_shared_cache 5652 6156 416 9 1 : tunables 54 27 0 : slabdata 684 684 0 skbuff_fclone_cache 7 7 576 7 1 : tunables 54 27 0 : slabdata 1 1 0 skbuff_head_cache 5659 6214 288 13 1 : tunables 54 27 0 : slabdata 478 478 0 file_lock_cache 0 40 96 40 1 : tunables 120 60 0 : slabdata 0 1 0 proc_inode_cache 286 286 296 13 1 : tunables 54 27 0 : slabdata 22 22 0 sigqueue 4 27 144 27 1 : tunables 120 60 0 : slabdata 1 1 0 radix_tree_node 221 221 288 13 1 : tunables 54 27 0 : slabdata 17 17 0 bdev_cache 2 10 384 10 1 : tunables 54 27 0 : slabdata 1 1 0 sysfs_dir_cache 7362 7392 44 84 1 : tunables 120 60 0 : slabdata 88 88 0 mnt_cache 19 30 128 30 1 : tunables 120 60 0 : slabdata 1 1 0 filp 870 930 128 30 1 : tunables 120 60 0 : slabdata 31 31 0 inode_cache 224 224 272 14 1 : tunables 54 27 0 : slabdata 16 16 0 dentry 1140 1140 128 30 1 : tunables 120 60 0 : slabdata 38 38 0 names_cache 7 7 4096 1 1 : tunables 24 12 0 : slabdata 7 7 0 buffer_head 4596 4608 52 72 1 : tunables 120 60 0 : slabdata 64 64 0 vm_area_struct 1888 2068 88 44 1 : tunables 120 60 0 : slabdata 47 47 0 mm_struct 50 50 384 10 1 : tunables 54 27 0 : slabdata 5 5 0 fs_cache 70 113 32 113 1 : tunables 120 60 0 : slabdata 1 1 0 files_cache 60 60 192 20 1 : tunables 120 60 0 : slabdata 3 3 0 signal_cache 80 80 480 8 1 : tunables 54 27 0 : slabdata 10 10 0 sighand_cache 64 64 3104 2 2 : tunables 24 12 0 : slabdata 32 32 0 task_struct 77 77 1160 7 2 : tunables 24 12 0 : slabdata 11 11 0 cred_jar 200 200 96 40 1 : tunables 120 60 0 : slabdata 5 5 0 anon_vma 798 1017 8 339 1 : tunables 120 60 0 : slabdata 3 3 0 pid 118 118 64 59 1 : tunables 120 60 0 : slabdata 2 2 0 idr_layer_cache 114 130 148 26 1 : tunables 120 60 0 : slabdata 5 5 0 size-4194304 0 0 4194304 1 1024 : tunables 1 1 0 : slabdata 0 0 0 size-2097152 0 0 2097152 1 512 : tunables 1 1 0 : slabdata 0 0 0 size-1048576 0 0 1048576 1 256 : tunables 1 1 0 : slabdata 0 0 0 size-524288 0 0 524288 1 128 : tunables 1 1 0 : slabdata 0 0 0 size-262144 8 8 262144 1 64 : tunables 1 1 0 : slabdata 8 8 0 size-131072 8 8 131072 1 32 : tunables 8 4 0 : slabdata 8 8 0 size-65536 10 10 65536 1 16 : tunables 8 4 0 : slabdata 10 10 0 size-32768 8 8 32768 1 8 : tunables 8 4 0 : slabdata 8 8 0 size-16384 155 155 16384 1 4 : tunables 8 4 0 : slabdata 155 155 0 size-8192 18 18 8192 1 2 : tunables 8 4 0 : slabdata 18 18 0 size-4096 5044 5044 4096 1 1 : tunables 24 12 0 : slabdata 5044 5044 0 size-2048 462 498 2048 2 1 : tunables 24 12 0 : slabdata 249 249 0 size-1024 649 668 1024 4 1 : tunables 54 27 0 : slabdata 167 167 0 size-512 392 392 512 8 1 : tunables 54 27 0 : slabdata 49 49 0 size-256 105 105 256 15 1 : tunables 120 60 0 : slabdata 7 7 0 size-192 750 750 256 15 1 : tunables 120 60 0 : slabdata 50 50 0 size-128 600 600 128 30 1 : tunables 120 60 0 : slabdata 20 20 0 size-96 1039 1050 128 30 1 : tunables 120 60 0 : slabdata 35 35 0 size-64 2160 2310 128 30 1 : tunables 120 60 0 : slabdata 77 77 0 size-32 12570 12810 128 30 1 : tunables 120 60 0 : slabdata 427 427 0 kmem_cache 113 120 96 40 1 : tunables 120 60 0 : slabdata 3 3 0 </CODE></PRE> Sat, 06 Feb 2021 06:27:48 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21369#M5782 li_n 2021-02-06T06:27:48Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21370#M5783 <PRE><CODE>### Himem ### mem_top = 0xb0000000 High Mem (0xAFFFFC00) size=392 magic: 0x54545454 0x52434B53 reset: 0 factory: 0 sw2_reset: 0 sw2_event: 0 post_fail: 0 recovery: 0 reboot_cnt: 0 total_boot: 12 reboot_reason: user reboot type: 1 index: 4 fis.image: rcks_wlan.main BootRom: GD42 1.0.1.51 - built 17:00:14, Mar 11 2015 pci reboot: 0 miniboot: magic: 0x6D696E69 reboot_cnt: 0 No Bootline ### Active SW ### SW Version: 110.0.0.0.2014 based on //depot/release/ap_110.0_solo2 CL 822193 ### Firmware Upgrade ### Check Result: not running ### SW Images on Flash ### #Main image Control+Header Info# ipaddr: file: R310_200.1.9.12.62.bl7 size: 17940480 MD5 : 6EA22AEE84D67C084D5B47727FD48AB4 type: 0 local_file Magic: RCKS next_image: 0x130000 invalid: 0 hdr_len: 160 compression: l7 load_address: 0x80080000 entry_point: 0x80307210 timestamp: Tue Dec 1 03:33:04 2020 binl7_len: 10993504 hdr_version: 4 hdr_cksum: 0x85C0 version: 110.0.0.0.2014 ( 110.0.0.0.2014 ) MD5: BD5643CA202618E54C6C69EBF305AC36 product: zf7752 (0) architecture: 1 chipset: 3 board_type: 0 board_class: 3 customer: Image Sign Type: Fully Signed Image(FSI). #Back-UP image Control+Header Info# ipaddr: file: R310_200.7.10.202.121 (1).bl7 size: 24563712 MD5 : E20C0452CAAFAE0FCED0510D1DF0BA35 type: 0 local_file Magic: RCKS next_image: 0x130000 invalid: 0 hdr_len: 160 compression: l7 load_address: 0x80080000 entry_point: 0x8030D130 timestamp: Fri Sep 4 06:46:38 2020 binl7_len: 24565596 hdr_version: 4 hdr_cksum: 0xE448 version: 200.7.10.202.121 ( 200.7.10.202.12 ) MD5: E20C0452CAAFAE0FCED0510D1DF0BA35 product: zf7752 (0) architecture: 1 chipset: 3 board_type: 0 board_class: 3 customer: Image Sign Type: Intermediate Signed Image(ISI). Tail start: 0x176cf60 #fw show info# current primary boot image is Image1 ### UPWAR MAC ### wifi0: war_en=0 wifi1: war_en=0 ### Global QOS ### Ruckus Wireless SmartMedia Global QOS Tx Failure Threshold: 50 Dead Station Count: 0 Forward to Querier: Disabled Directed DHCP: Enabled Directed RA: Enabled IGMP General Query V2/V3: Disabled/Disabled MLD General Query V1/V2: Disabled/Disabled IGMP/MLD/Config Msgs Q'ed: 2/0/1 Clone InAtomic: 2 !InAtomic: 2 Copy InAtomic: 0 !InAtomic: 0 TOS Classification: VoIP=0xE0,0xC0,0xB8, Video=0xA0,0x80, Data=none, Background=none TOS Marking: VoIP=0x0, Video=0xA0, Data=0x0, Background=0x0 Tunnel TOS Marking: Data=0x0 (static TOS), Ctrl==0x0 Dot1p Classification: VoIP=none, Video=none, Data=none, Background=none Dot1p Marking: VoIP=0x0, Video=0x0, Data=0x0, Background=0x0 Heuristic Classifier: VoIP Video Data Background Octet Count During Classify: 600 50000 0 0 Octet Window No Classify: 10000 500000 0 0 Flow Maximum Octet Count: 84865 4400065 0 0 Min/Max Avg Packet Length: 70/400 1000/1518 0/0 0/0 Min/Max Avg Inter Packet Gap: 15/275 0/65 0/0 0/0 Packet Prioritization: Disabled Bklog Queue Info : 0 (max: 0) [size: 1000] Prioritized Packet Drop: Voice Video Data Background Hi-Watermark threshold : 0 0 0 0 Low-Watermark threshold: 0 0 0 0 Packet Drop Count : 0 0 0 0 Drop State : 0 0 0 0 Drop State Tripped : 0 0 0 0 br0 0x8be9a000 dev.ifindex 24 dev.features 0x1800 dev.class_parm 0 br1 0x8beaa000 dev.ifindex 25 dev.features 0xff3865 dev.class_parm 0 wifi0 0x8e360000 dev.ifindex 4 dev.features 0x0 dev.class_parm 0 wifi1 0x8d660000 dev.ifindex 5 dev.features 0x0 dev.class_parm 0 Classification enabled on the following network interfaces eth0/0 0x8fb97800 dev.ifindex 3 dev.features 0x8000000 dev.class_parm 0 wlan0/1 0x8bccc000 dev.ifindex 8 dev.features 0x8000000 dev.class_parm 1 wireless wlan1/2 0x8bce8000 dev.ifindex 9 dev.features 0x8000000 dev.class_parm 2 wireless wlan2/3 0x8bd04000 dev.ifindex 10 dev.features 0x8000000 dev.class_parm 3 wireless wlan3/4 0x8bd10000 dev.ifindex 11 dev.features 0x8000000 dev.class_parm 4 wireless wlan4/5 0x8bd2c000 dev.ifindex 12 dev.features 0x8000000 dev.class_parm 5 wireless wlan5/6 0x8bd48000 dev.ifindex 13 dev.features 0x8000000 dev.class_parm 6 wireless wlan6/7 0x8bd54000 dev.ifindex 14 dev.features 0x8000000 dev.class_parm 7 wireless wlan7/8 0x8bd6c000 dev.ifindex 15 dev.features 0x8000000 dev.class_parm 8 wireless wlan8/9 0x8bd88000 dev.ifindex 16 dev.features 0x8000000 dev.class_parm 9 wireless wlan9/10 0x8bd94000 dev.ifindex 17 dev.features 0x8000000 dev.class_parm 10 wireless wlan10/11 0x8bdb0000 dev.ifindex 18 dev.features 0x8000000 dev.class_parm 11 wireless wlan11/12 0x8bdbc000 dev.ifindex 19 dev.features 0x8000000 dev.class_parm 12 wireless wlan12/13 0x8bdd8000 dev.ifindex 20 dev.features 0x8000000 dev.class_parm 13 wireless wlan13/14 0x8bde4000 dev.ifindex 21 dev.features 0x8000000 dev.class_parm 14 wireless wlan14/15 0x8bdfc000 dev.ifindex 22 dev.features 0x8000000 dev.class_parm 15 wireless wlan15/16 0x8be08000 dev.ifindex 23 dev.features 0x8000000 dev.class_parm 16 wireless No IGMP Groups for Wireless STAs at time 2065470 No IGMP Groups for non-Wireless STAs at time 2065471 No MLD Groups for Wireless STAs at time 2065471 No MLD Groups for non-Wireless STAs at time 2065471 No update history as of time 2065472 </CODE></PRE> Sat, 06 Feb 2021 06:29:17 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21370#M5783 li_n 2021-02-06T06:29:17Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21371#M5784 <P style="margin: 0;"><A href="https://forums.ruckuswireless.com/users/5f9169f549d3ca752488d141" data-id="5f9169f549d3ca752488d141" data-username="syamantak_omer"><SPAN>@syamantak_omer</SPAN></A><SPAN>&nbsp;</SPAN></P> Sat, 06 Feb 2021 06:31:37 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21371#M5784 li_n 2021-02-06T06:31:37Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21372#M5785 <PRE><CODE>Log file info: ### Device Info ### Model : R310 CPU : 2.00% Load : 0.25 0.08 0.05 1/67 6988 Memory : 171940 KB (free), 16968 KB (cache) 188908 KB (available) 254476 KB (total) Serial# : 911809003694 Heater Avail: 0 Internal: 4bss 0x5b5a 29 3 ### Device Up Time ### 39 mins 26 secs Current Date/Time : 2020-12-24 15:00:13 GMT ### Board Data ### name: R310 magic: 35333131 cksum: ba3 rev: 5.4 Serial#: 911809003694 Customer ID: 4bss Model: R310 V54 Board Type: GD42 V54 Board Class: AP71 Random#: 0000 0000 0000 0000 0000 0000 0000 0000 symimgs: yes ethport: 1 V54 MAC Address Pool: yes, size 16, base 90:3A:72:34:72:50 major: 1280 minor: 11 pciId: 0000 wlan0: yes 90:3A:72:34:72:58 wlan1: yes 90:3A:72:34:72:5C eth0: yes 90:3A:72:34:72:53 eth1: yes 90:3A:72:34:72:54 eth2: - 90:3A:72:34:72:55 eth3: - 90:3A:72:34:72:56 eth4: - 90:3A:72:34:72:57 eth5: - 24:C9:A1:FF:FF:FF uart0: yes sysled: no, gpio 0 sysled2: no, gpio 0 sysled3: no, gpio 0 sysled4: no, gpio 0 Fixed Ctry Code: no Antenna Info: yes, value 0x00005B5A usb installed: no Local Bus: disabled factory: yes, gpio 8 serclk: internal cpufreq: calculated 0 Hz sysfreq: calculated 0 Hz memcap: disabled watchdg: enabled ### Current GPS Coordinates ### Just In ...: unknown ### LLDP Info ### LLDP state: Enabled LLDP interval: 30 LLDP holdtime: 120 LLDP mgmt: Enabled LLDP interface: LLDP on eth0 : Enabled ------------------------------------------------------------------------------- LLDP neighbors: ------------------------------------------------------------------------------- ### Power Source ### 0 ### TPM Status ### 1 ### Boot Version ### GD42 1.0.1.51 - built 17:00:14, Mar 11 2015 ### Memory Info ### MemTotal: 254476 kB MemFree: 171820 kB Buffers: 4588 kB Cached: 17088 kB SwapCached: 0 kB Active: 19880 kB Inactive: 14372 kB Active(anon): 12576 kB Inactive(anon): 0 kB Active(file): 7304 kB Inactive(file): 14372 kB Unevictable: 0 kB Mlocked: 0 kB SwapTotal: 0 kB SwapFree: 0 kB Dirty: 0 kB Writeback: 0 kB AnonPages: 12576 kB Mapped: 8268 kB Shmem: 0 kB Slab: 38044 kB SReclaimable: 828 kB SUnreclaim: 37216 kB KernelStack: 1040 kB PageTables: 608 kB NFS_Unstable: 0 kB Bounce: 0 kB WritebackTmp: 0 kB CommitLimit: 127236 kB Committed_AS: 17976 kB VmallocTotal: 1048372 kB VmallocUsed: 4696 kB VmallocChunk: 1033244 kB </CODE></PRE> Sat, 06 Feb 2021 06:34:56 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21372#M5785 li_n 2021-02-06T06:34:56Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21373#M5786 <PRE><CODE>### Slab Info ### slabinfo - version: 2.1 # name : tunables : slabdata dot1x_macdb_cache 0 0 160 24 1 : tunables 120 60 0 : slabdata 0 0 0 rl_cache 0 0 96 40 1 : tunables 120 60 0 : slabdata 0 0 0 rflow_cache 4 13 288 13 1 : tunables 54 27 0 : slabdata 1 1 0 dns_cache_ipv6_entry_cache 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0 dns_cache_ipv4_entry_cache 0 0 32 113 1 : tunables 120 60 0 : slabdata 0 0 0 bridge_ipv6db_cache 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0 bridge_ipdb_cache 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0 rudb_cache 4 6 672 6 1 : tunables 54 27 0 : slabdata 1 1 0 bridge_fdb_cache 30 59 64 59 1 : tunables 120 60 0 : slabdata 1 1 0 fib6_nodes 11 113 32 113 1 : tunables 120 60 0 : slabdata 1 1 0 ip6_dst_cache 10 30 256 15 1 : tunables 120 60 0 : slabdata 2 2 0 ndisc_cache 4 24 160 24 1 : tunables 120 60 0 : slabdata 1 1 0 RAWv6 4 6 608 6 1 : tunables 54 27 0 : slabdata 1 1 0 UDPLITEv6 0 0 608 6 1 : tunables 54 27 0 : slabdata 0 0 0 UDPv6 18 18 608 6 1 : tunables 54 27 0 : slabdata 3 3 0 tw_sock_TCPv6 0 0 128 30 1 : tunables 120 60 0 : slabdata 0 0 0 request_sock_TCPv6 0 0 128 30 1 : tunables 120 60 0 : slabdata 0 0 0 TCPv6 5 6 1184 6 2 : tunables 24 12 0 : slabdata 1 1 0 qla2xxx_srbs 0 0 32 113 1 : tunables 120 60 0 : slabdata 0 0 0 jffs2_inode_cache 185 290 24 145 1 : tunables 120 60 0 : slabdata 2 2 0 jffs2_node_frag 270 290 24 145 1 : tunables 120 60 0 : slabdata 2 2 0 jffs2_refblock 68 80 248 16 1 : tunables 120 60 0 : slabdata 5 5 0 jffs2_tmp_dnode 0 0 32 113 1 : tunables 120 60 0 : slabdata 0 0 0 jffs2_raw_inode 0 0 96 40 1 : tunables 120 60 0 : slabdata 0 0 0 jffs2_raw_dirent 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0 jffs2_full_dnode 315 406 16 203 1 : tunables 120 60 0 : slabdata 2 2 0 jffs2_i 66 84 312 12 1 : tunables 54 27 0 : slabdata 7 7 0 squashfs_inode_cache 312 312 320 12 1 : tunables 54 27 0 : slabdata 26 26 0 ext2_inode_cache 0 0 392 10 1 : tunables 54 27 0 : slabdata 0 0 0 dnotify_mark_entry 0 0 56 67 1 : tunables 120 60 0 : slabdata 0 0 0 dnotify_struct 0 0 20 169 1 : tunables 120 60 0 : slabdata 0 0 0 fasync_cache 0 0 16 203 1 : tunables 120 60 0 : slabdata 0 0 0 nsproxy 0 0 24 145 1 : tunables 120 60 0 : slabdata 0 0 0 posix_timers_cache 0 0 104 37 1 : tunables 120 60 0 : slabdata 0 0 0 uid_cache 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0 UNIX 80 80 384 10 1 : tunables 54 27 0 : slabdata 8 8 0 UDP-Lite 0 0 480 8 1 : tunables 54 27 0 : slabdata 0 0 0 tcp_bind_bucket 9 113 32 113 1 : tunables 120 60 0 : slabdata 1 1 0 inet_peer_cache 1 59 64 59 1 : tunables 120 60 0 : slabdata 1 1 0 ip_fib_alias 0 0 16 203 1 : tunables 120 60 0 : slabdata 0 0 0 ip_fib_hash 13 101 36 101 1 : tunables 120 60 0 : slabdata 1 1 0 ip_dst_cache 12 15 256 15 1 : tunables 120 60 0 : slabdata 1 1 0 arp_cache 6 30 128 30 1 : tunables 120 60 0 : slabdata 1 1 0 RAW 2 9 448 9 1 : tunables 54 27 0 : slabdata 1 1 0 UDP 48 48 480 8 1 : tunables 54 27 0 : slabdata 6 6 0 tw_sock_TCP 80 80 96 40 1 : tunables 120 60 0 : slabdata 2 2 0 request_sock_TCP 40 40 96 40 1 : tunables 120 60 0 : slabdata 1 1 0 </CODE></PRE> Sat, 06 Feb 2021 06:36:03 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21373#M5786 li_n 2021-02-06T06:36:03Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21374#M5787 <PRE><CODE>### Himem ### mem_top = 0xb0000000 High Mem (0xAFFFFC00) size=392 magic: 0x54545454 0x52434B53 reset: 0 factory: 0 sw2_reset: 0 sw2_event: 0 post_fail: 0 recovery: 0 reboot_cnt: 0 total_boot: 12 reboot_reason: user reboot type: 1 index: 4 fis.image: rcks_wlan.main BootRom: GD42 1.0.1.51 - built 17:00:14, Mar 11 2015 pci reboot: 0 miniboot: magic: 0x6D696E69 reboot_cnt: 0 No Bootline ### Active SW ### SW Version: 110.0.0.0.2014 based on //depot/release/ap_110.0_solo2 CL 822193 ### Firmware Upgrade ### Check Result: not running ### SW Images on Flash ### #Main image Control+Header Info# ipaddr: file: R310_200.1.9.12.62.bl7 size: 17940480 MD5 : 6EA22AEE84D67C084D5B47727FD48AB4 type: 0 local_file Magic: RCKS next_image: 0x130000 invalid: 0 hdr_len: 160 compression: l7 load_address: 0x80080000 entry_point: 0x80307210 timestamp: Tue Dec 1 03:33:04 2020 binl7_len: 10993504 hdr_version: 4 hdr_cksum: 0x85C0 version: 110.0.0.0.2014 ( 110.0.0.0.2014 ) MD5: BD5643CA202618E54C6C69EBF305AC36 product: zf7752 (0) architecture: 1 chipset: 3 board_type: 0 board_class: 3 customer: Image Sign Type: Fully Signed Image(FSI). #Back-UP image Control+Header Info# ipaddr: file: R310_200.7.10.202.121 (1).bl7 size: 24563712 MD5 : E20C0452CAAFAE0FCED0510D1DF0BA35 type: 0 local_file Magic: RCKS next_image: 0x130000 invalid: 0 hdr_len: 160 compression: l7 load_address: 0x80080000 entry_point: 0x8030D130 timestamp: Fri Sep 4 06:46:38 2020 binl7_len: 24565596 hdr_version: 4 hdr_cksum: 0xE448 version: 200.7.10.202.121 ( 200.7.10.202.12 ) MD5: E20C0452CAAFAE0FCED0510D1DF0BA35 product: zf7752 (0) architecture: 1 chipset: 3 board_type: 0 board_class: 3 customer: Image Sign Type: Intermediate Signed Image(ISI). Tail start: 0x176cf60 #fw show info# current primary boot image is Image1 ### UPWAR MAC ### wifi0: war_en=0 wifi1: war_en=0 ### Global QOS ### Ruckus Wireless SmartMedia Global QOS Tx Failure Threshold: 50 Dead Station Count: 0 Forward to Querier: Disabled Directed DHCP: Enabled Directed RA: Enabled IGMP General Query V2/V3: Disabled/Disabled MLD General Query V1/V2: Disabled/Disabled IGMP/MLD/Config Msgs Q'ed: 2/0/1 Clone InAtomic: 2 !InAtomic: 2 Copy InAtomic: 0 !InAtomic: 0 TOS Classification: VoIP=0xE0,0xC0,0xB8, Video=0xA0,0x80, Data=none, Background=none TOS Marking: VoIP=0x0, Video=0xA0, Data=0x0, Background=0x0 Tunnel TOS Marking: Data=0x0 (static TOS), Ctrl==0x0 Dot1p Classification: VoIP=none, Video=none, Data=none, Background=none Dot1p Marking: VoIP=0x0, Video=0x0, Data=0x0, Background=0x0 Heuristic Classifier: VoIP Video Data Background Octet Count During Classify: 600 50000 0 0 Octet Window No Classify: 10000 500000 0 0 Flow Maximum Octet Count: 84865 4400065 0 0 Min/Max Avg Packet Length: 70/400 1000/1518 0/0 0/0 Min/Max Avg Inter Packet Gap: 15/275 0/65 0/0 0/0 Packet Prioritization: Disabled Bklog Queue Info : 0 (max: 0) [size: 1000] Prioritized Packet Drop: Voice Video Data Background Hi-Watermark threshold : 0 0 0 0 Low-Watermark threshold: 0 0 0 0 Packet Drop Count : 0 0 0 0 Drop State : 0 0 0 0 Drop State Tripped : 0 0 0 0 br0 0x8be9a000 dev.ifindex 24 dev.features 0x1800 dev.class_parm 0 br1 0x8beaa000 dev.ifindex 25 dev.features 0xff3865 dev.class_parm 0 wifi0 0x8e360000 dev.ifindex 4 dev.features 0x0 dev.class_parm 0 wifi1 0x8d660000 dev.ifindex 5 dev.features 0x0 dev.class_parm 0 Classification enabled on the following network interfaces eth0/0 0x8fb97800 dev.ifindex 3 dev.features 0x8000000 dev.class_parm 0 wlan0/1 0x8bccc000 dev.ifindex 8 dev.features 0x8000000 dev.class_parm 1 wireless wlan1/2 0x8bce8000 dev.ifindex 9 dev.features 0x8000000 dev.class_parm 2 wireless wlan2/3 0x8bd04000 dev.ifindex 10 dev.features 0x8000000 dev.class_parm 3 wireless wlan3/4 0x8bd10000 dev.ifindex 11 dev.features 0x8000000 dev.class_parm 4 wireless wlan4/5 0x8bd2c000 dev.ifindex 12 dev.features 0x8000000 dev.class_parm 5 wireless wlan5/6 0x8bd48000 dev.ifindex 13 dev.features 0x8000000 dev.class_parm 6 wireless wlan6/7 0x8bd54000 dev.ifindex 14 dev.features 0x8000000 dev.class_parm 7 wireless wlan7/8 0x8bd6c000 dev.ifindex 15 dev.features 0x8000000 dev.class_parm 8 wireless wlan8/9 0x8bd88000 dev.ifindex 16 dev.features 0x8000000 dev.class_parm 9 wireless wlan9/10 0x8bd94000 dev.ifindex 17 dev.features 0x8000000 dev.class_parm 10 wireless wlan10/11 0x8bdb0000 dev.ifindex 18 dev.features 0x8000000 dev.class_parm 11 wireless wlan11/12 0x8bdbc000 dev.ifindex 19 dev.features 0x8000000 dev.class_parm 12 wireless wlan12/13 0x8bdd8000 dev.ifindex 20 dev.features 0x8000000 dev.class_parm 13 wireless wlan13/14 0x8bde4000 dev.ifindex 21 dev.features 0x8000000 dev.class_parm 14 wireless wlan14/15 0x8bdfc000 dev.ifindex 22 dev.features 0x8000000 dev.class_parm 15 wireless wlan15/16 0x8be08000 dev.ifindex 23 dev.features 0x8000000 dev.class_parm 16 wireless No IGMP Groups for Wireless STAs at time 2065470 No IGMP Groups for non-Wireless STAs at time 2065471 No MLD Groups for Wireless STAs at time 2065471 No MLD Groups for non-Wireless STAs at time 2065471 No update history as of time 2065472 </CODE></PRE> Sat, 06 Feb 2021 06:36:30 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-R310-doesn-t-have-5g-signal-but-the-signal-light-is-normal/m-p/21374#M5787 li_n 2021-02-06T06:36:30Z