topic Re: Ruckus 7962 wireless radio settings dont update after frimware 9.7.0.0.220 in Access Points - Indoor and Outdoor

Ruckus 7962 wireless radio settings dont update after frimware 9.7.0.0.220

sasikumar_s — Tue, 09 Dec 2014 13:56:20 GMT

Hi recently i updated my AP to frimware "9.7.0.0.220" from "9.1.2.0.8" but after updating when i go to Configuration ->Radio 2.4G-> wireless 1 (tab) and enter my settings and click on "Update setting" nothing happens :(

The page stands still please inform whats the issue.

Thanks a lot.

Re: Ruckus 7962 wireless radio settings dont update after frimware 9.7.0.0.220

monnat_systems — Tue, 09 Dec 2014 17:40:05 GMT

Dear Sasikumar S,

Please try checking this on a different browser like Mozilla FF or Google chrome.
Do you see this issue on a 5ghz SSID TAB?

Hope this helps.

Re: Ruckus 7962 wireless radio settings dont update after frimware 9.7.0.0.220

sasikumar_s — Thu, 11 Dec 2014 04:59:06 GMT

Hi thanks for the input i tried in FF it did not work/show the settings,

When i tried in Chrome it shows,

FYI - even in FF when i check the status for Radio 2.4G it shows as active and also shows active connected members only in Configure ->Radio 2.4G all settings are not visible :(

Thanks a lot, Hope this got fixed in other releases if any,

We can close this task.

Re: Ruckus 7962 wireless radio settings dont update after frimware 9.7.0.0.220

monnat_systems — Thu, 11 Dec 2014 09:56:31 GMT

Hi Sasi,

Good to know that it was a browser issue. Well Firefox and Chrome are supported browsers as far as Ruckus is concerned however it also depends on which software version you are using.

Could you please share FF version in order to check further if needed.

Best,