topic Re: When will ZoneDirector 1200 be VIEW Certified by Spectralink for 84- series phones? in Access Points - Indoor and Outdoor

When will ZoneDirector 1200 be VIEW Certified by Spectralink for 84- series phones?

matty_brown — Thu, 24 Sep 2015 15:21:24 GMT

I see the new ZD1200 hasn't been "VIEW Certified" with Spectralink as yet. Are there any plans to get it certified?

The current VIEW certified configuration states that Spectralink handsets work with a Zone Director 1100 running firmware version 9.7.1.0.32. Does the 1200 support that same firmware and should it work identically to the way it would on a 1100 (except for speed/performance, of course).

We're having a new Wi-Fi system installed at our new warehouse and the system needs to work with Spectralink 8440 handsets. I'm hoping that I can use a ZD1200 instead of ZD1100... otherwise I'm going to have to look at Aruba or some other vendor that has had their current offerings certified, which would be a shame, since we've been using Ruckus kit since February 2013 and I'm very happy with it.

Thanks,

Matty Brown.

Re: When will ZoneDirector 1200 be VIEW Certified by Spectralink for 84- series phones?

monnat_systems — Thu, 24 Sep 2015 17:21:37 GMT

Matt I think u need to take this up with local ruckus sales engineer so that plm can get u an update on status on this...

Re: When will ZoneDirector 1200 be VIEW Certified by Spectralink for 84- series phones?

michael_brado — Thu, 24 Sep 2015 17:54:09 GMT

News is that Spectralink are updating the VIEW certification with current Ruckus products, according to PLM.
Our ZD firmware does have CAC and Spectralink settings incorporated, though fine tuning may be helpful in
some RF environments.

Re: When will ZoneDirector 1200 be VIEW Certified by Spectralink for 84- series phones?

matty_brown — Sat, 26 Sep 2015 21:49:18 GMT

Hi Michael

Will there be any updates on how the latest VIEW certification of Ruckus products is going and how far off they are, or will it just pop up one day on http://support.spectralink.com/view?

Unfortunately, I'm not sure I'm going to get the go ahead on purchasing Ruckus equipment that's not yet certified for our Spectralink wifi handsets. I've got about 30 days to make a final decision on which vendor to go with... hopefully the ZD1200 and R500 and/or 7372 will be VIEW certified in time.

Thanks,
Matty.

Re: When will ZoneDirector 1200 be VIEW Certified by Spectralink for 84- series phones?

michael_brado — Mon, 28 Sep 2015 23:55:50 GMT

Hi Matty,

We're working with Spectralink phone customers, as well as Cisco, Ascom, Moto, etc and our VoIP

QoS helps optimize call quality. We definitely have users on 9.10 and 9.12, not just the antiquated

versions listed in the VIEW guide. The biggest key to using Spectralink is to enable CAC on the WLAN

to keep contention low. I don't know when we'll see another update from Spectralink.

Re: When will ZoneDirector 1200 be VIEW Certified by Spectralink for 84- series phones?

matty_brown — Tue, 29 Sep 2015 06:15:10 GMT

I don't suppose you've seen anyone that's "field tested" newer firmware and zone director 1200 with spectralink 8440's?

Re: When will ZoneDirector 1200 be VIEW Certified by Spectralink for 84- series phones?

michael_brado — Tue, 29 Sep 2015 17:41:18 GMT

Browsing the ticket system, I see ZD's on 9.9.0.0.216 and 8440's in use. CU followed best practices,
and configured CAC and static channels, with WLAN config settings:

ruckus(config-wlan)# bss-minrate 5.5

ruckus(config-wlan)# no pmk-cache-for-reconnect

ruckus(config-wlan)# no qos directed-multicast

ruckus(config-wlan)# qos directed-threshold 0

Only needed to add a couple APs for coverage, and the VoIP was great.

Re: When will ZoneDirector 1200 be VIEW Certified by Spectralink for 84- series phones?

matty_brown — Tue, 29 Sep 2015 22:35:38 GMT

I assume they were using the ZD1200 controller? Sounds promising...

Re: When will ZoneDirector 1200 be VIEW Certified by Spectralink for 84- series phones?

michael_brado — Wed, 30 Sep 2015 00:04:08 GMT

Yes, ZD1200 platform, didn't say what APs, but any we support on these releases.

The 7962/7762 are not supported on 9.9+, but new R300, R500, R600, T300 models are.

Re: When will ZoneDirector 1200 be VIEW Certified by Spectralink for 84- series phones?

matty_brown — Thu, 08 Oct 2015 21:11:53 GMT

Hi Michael

Is it the case that it's only a matter of time before the ZD1200 and R500 are VIEW certified, or could we find ourselves struggling to get the configuration right to work well with the Spectralink 8440's? We endured months of broken audio and problems roaming before our ZD1100/ZF7363's worked well.

I know you're saying that one of your customers uses the ZD1200, 9.9.0.0.216 firmware and one of the current AP models, but I fear that buying a Ruckus solution based on the ZD1200 controller before the VIEW certification is completed is asking for trouble.

Regrettably, we're now considering other options.

Matty.

Re: When will ZoneDirector 1200 be VIEW Certified by Spectralink for 84- series phones?

matty_brown — Thu, 08 Oct 2015 21:11:53 GMT

Re: When will ZoneDirector 1200 be VIEW Certified by Spectralink for 84- series phones?

michael_brado — Thu, 08 Oct 2015 21:28:07 GMT

Hi Matty,

I can't say when we'll see the certification updates, but I can assure you that there are NO installations I know of that we haven't been able to optimize VoIP for the vendor/model of phones deployed, including many hotels, hospitals, old buildings, and very challenging enviroments including warehouses. We should be able to service any handheld scanners you have too, depending on what's around (ie heavy machinery, welders, generators).

Re: When will ZoneDirector 1200 be VIEW Certified by Spectralink for 84- series phones?

matty_brown — Thu, 28 Apr 2016 10:02:55 GMT

Just thought I'd update this thread to say that we've been using the ZD1200 and ZF7372's with our SpectraLink 8440 handsets since 1st March 2016 and so far, it's worked flawlessly. Calls are clear and I can't say I've noticed the transition between AP's at all.

Firmware versions:
Ruckus 9.9.0.0 build 216
SpectraLink 4.12.0.1053

I'm glad we were able to stick with Ruckus for our WiFi :).