topic Re: Zone director cached old system name in Access Points - Indoor and Outdoor

Zone director cached old system name

donald_scott_60 — Wed, 08 Jan 2014 14:58:24 GMT

I have Zone Director 1100 I have change the system name of ZD to reflect the new DNS name of ZD. Now my clients can not access the web authentication page, it gets redirected to the old system name of the ZD.

Re: Zone director cached old system name

rob_coote — Wed, 08 Jan 2014 15:42:45 GMT

Clear the DNS cache of the clients.

Re: Zone director cached old system name

donald_scott_60 — Wed, 08 Jan 2014 15:56:12 GMT

Hello Rob,

Thank you for your reply. DNS cache has been cleared from client's laptop.
I get the same problem when tested on a new laptop.

Re: Zone director cached old system name

rob_coote — Wed, 08 Jan 2014 16:04:31 GMT

A couple of other things to check:

NSLookup from those clients and see what IP the hostname resolves to. Ensure that is the same hostname in the redirect setting on the controller.

Check for a A record on your DNS server that might still point to the incorrect hostname/IP.

Re: Zone director cached old system name

reese_williams_ — Wed, 08 Jan 2014 16:15:26 GMT

Hello Donald, can you look at this KB article and see if this is the solution you need.
https://support.ruckuswireless.com/an...
thanks,
Reese

Re: Zone director cached old system name

donald_scott_60 — Thu, 09 Jan 2014 15:55:06 GMT

Hello Reese,

Thank you very much for your help. Re-importing the certificate has fixed the problem 🙂

Re: Zone director cached old system name

nickzourdos — Thu, 14 Mar 2019 15:13:47 GMT

Still an issue on 10.1.2.0.120.