topic Re: IOS devices cannot register device to the wireless network in Access Points - Indoor and Outdoor

IOS devices cannot register device to the wireless network

joram_laureys — Thu, 19 Jan 2017 08:35:18 GMT

We have a zonedirector 1200 (9.12.3.0 build 28) and ruckus zoneflex 600 AP's. We want the teacher in our school to register their device with zero-it. This works well for all android and windows devices, but for most IOS devices this does not work. When they get to the 'zero-it portal site' and click register device, nothing happens. When we try to 'bypass' the portal site by going to wifi.ourdomain.com/activate, they can enter the username and password. But again nothing happens. Any ideas ?

Re: IOS devices cannot register device to the wireless network

michael_brado — Thu, 19 Jan 2017 18:54:27 GMT

CNA Bypass?

Re: IOS devices cannot register device to the wireless network

joram_laureys — Fri, 20 Jan 2017 14:43:04 GMT

Does not help, still nothing happens when we click on register device. (clicking on guest acces works)

Re: IOS devices cannot register device to the wireless network

joram_laureys — Thu, 26 Jan 2017 07:15:44 GMT

OK, found the problem.
The newest version of ios (10.2.1) blocked our certificate. We reseted the certificate to default and everything works again.

Re: IOS devices cannot register device to the wireless network

rafael_lopez_c8 — Tue, 07 Feb 2017 23:44:31 GMT

Where did you reset the certificate? At the ZD controller or at the IOS devices?
What kind of certificate are you using?

Re: IOS devices cannot register device to the wireless network

joram_laureys — Wed, 08 Feb 2017 07:38:43 GMT

We've done the reset on the zonedirector to the default ruckus certificate. It was a ca certificate we made for free from startssl. It worked great on windows/android en older versions of IOS. Only on the newest version of ios we had alot of problems.