topic Ruckus R720 Errors in Access Points - Indoor and Outdoor

Ruckus R720 Errors

peter_cox_je3b6 — Tue, 03 Oct 2017 21:31:47 GMT

Running a Ruckus R720 (106.0.0.99.1363) as a standalone unit and everything seems to be running fine from a WiFi perspective. That being said every 5 seconds or so I am seeing the following in the log:

Oct 3 21:17:28 AUS-AP-EAST daemon.err wsgclient[493]: communicatorInit:290 Call 'getWSGServerUrl()' failed, ret:8/url not found
Oct 3 21:17:28 AUS-AP-EAST daemon.err wsgclient[493]: registration:708 Failed to init socket! ret:8 url:
Oct 3 21:17:33 AUS-AP-EAST daemon.err wsgclient[493]: communicatorInit:290 Call 'getWSGServerUrl()' failed, ret:8/url not found
Oct 3 21:17:33 AUS-AP-EAST daemon.err wsgclient[493]: registration:708 Failed to init socket! ret:8 url:
Oct 3 21:17:38 AUS-AP-EAST daemon.err wsgclient[493]: communicatorInit:290 Call 'getWSGServerUrl()' failed, ret:8/url not found
Oct 3 21:17:38 AUS-AP-EAST daemon.err wsgclient[493]: registration:708 Failed to init socket! ret:8 url:
Oct 3 21:17:43 AUS-AP-EAST daemon.err wsgclient[493]: communicatorInit:290 Call 'getWSGServerUrl()' failed, ret:8/url not found
Oct 3 21:17:43 AUS-AP-EAST daemon.err wsgclient[493]: registration:708 Failed to init socket! ret:8 url:
Oct 3 21:17:48 AUS-AP-EAST daemon.err wsgclient[493]: communicatorInit:290 Call 'getWSGServerUrl()' failed, ret:8/url not found
Oct 3 21:17:48 AUS-AP-EAST daemon.err wsgclient[493]: registration:708 Failed to init socket! ret:8 url:

Does anyone have any idea on how to remedy this?

thanks,

Peter

Re: Ruckus R720 Errors

michael_brado — Tue, 03 Oct 2017 22:32:23 GMT

Are you playing with IPv6? I see one bug that says some of these are 'wsgclient' unable to find server IP. [scg-73562]

Re: Ruckus R720 Errors

peter_cox_je3b6 — Wed, 04 Oct 2017 14:13:08 GMT

The IPv6 settings are all defaults, haven't changed any of them.

Connection Type = Auto Configuration
DNS servers are empty under IPv6.

Re: Ruckus R720 Errors

michael_brado — Wed, 04 Oct 2017 16:28:32 GMT

I don't see anything else, not enough log details. I suggest open a ticket with support if this is client affecting.
https://support.ruckuswireless.com/contact-us

Re: Ruckus R720 Errors

peng_xia — Sat, 20 Jan 2018 18:31:37 GMT

this error was caused by the SmartcellGateway Agent feature enabled, if you are sure it's not in your required list, just disable it and the error msg will fly away.
I used the standalone ap for verifying this.