topic Re: Clients not get IP address from DHCP server in Access Points - Indoor and Outdoor

Clients not get IP address from DHCP server

mamadou_oury_di — Wed, 25 Mar 2020 09:59:51 GMT

Hello

I am on a project in which I have to depoiloyer vSZ 5.1.0.0.496 and AP R510 for one our customers. Diagrams below.
But I have a problem because the clients cannot get an IP address from the DHCP server.

Any suggestion will be welcome.

Thank you in advance

Re: Clients not get IP address from DHCP server

nadun — Wed, 25 Mar 2020 10:07:40 GMT

Hi,

Did you configured the wlan for each side?

Re: Clients not get IP address from DHCP server

mamadou_oury_di — Wed, 25 Mar 2020 10:16:22 GMT

Hi,

The WLANs configured are for all sites.

Re: Clients not get IP address from DHCP server

nadun — Wed, 25 Mar 2020 10:22:15 GMT

Are you configured it tunnel mode or distribution mode?

Re: Clients not get IP address from DHCP server

mamadou_oury_di — Wed, 25 Mar 2020 10:24:40 GMT

In distribution mode

Re: Clients not get IP address from DHCP server

nadun — Wed, 25 Mar 2020 10:28:38 GMT

If configured tunnel mode, have change to distribution mode.

Re: Clients not get IP address from DHCP server

nadun — Wed, 25 Mar 2020 10:39:41 GMT

Did you checked from wired connection?

Re: Clients not get IP address from DHCP server

nadun — Wed, 25 Mar 2020 10:47:52 GMT

It's have to change to tunnel mode because your DHCP server is in DC.

Re: Clients not get IP address from DHCP server

mamadou_oury_di — Wed, 25 Mar 2020 10:49:57 GMT

yes it works with wired connection

Re: Clients not get IP address from DHCP server

mamadou_oury_di — Wed, 25 Mar 2020 10:52:58 GMT

So that means that I should install the Data plane (vSZ-D)?

Re: Clients not get IP address from DHCP server

nadun — Wed, 25 Mar 2020 10:57:24 GMT

Yes because how to get IPs through internet from DC to site?

Re: Clients not get IP address from DHCP server

mamadou_oury_di — Wed, 25 Mar 2020 11:01:45 GMT

it's not the Internet but the client's intranet.

Re: Clients not get IP address from DHCP server

nadun — Wed, 25 Mar 2020 11:05:18 GMT

Okay. What is the AP switch port configuration?

Re: Clients not get IP address from DHCP server

mamadou_oury_di — Wed, 25 Mar 2020 11:08:03 GMT

Trunk mode

Re: Clients not get IP address from DHCP server

nadun — Wed, 25 Mar 2020 11:12:22 GMT

What is the mgmt vlan? It's configured static on the AP?
What is the w clients vlan?

Re: Clients not get IP address from DHCP server

mamadou_oury_di — Wed, 25 Mar 2020 11:27:33 GMT

By the way at the level of the conctroller I have several SSID to configure with different vlan.
At the level of the AP I just configure a static IP address as well as the address of the controller.

Re: Clients not get IP address from DHCP server

nadun — Wed, 25 Mar 2020 11:39:48 GMT

I think this issue is network related, not wireless. If you can provide the details clearly I can help you.

Re: Clients not get IP address from DHCP server

mamadou_oury_di — Wed, 25 Mar 2020 11:43:51 GMT

What information do you want?

Re: Clients not get IP address from DHCP server

nadun — Wed, 25 Mar 2020 11:53:12 GMT

Do you can provide diagram with ip address and vlans?
And switch port configuration and WLC vlan configuration and WLAN vlan s.

Re: Clients not get IP address from DHCP server

mamadou_oury_di — Wed, 25 Mar 2020 12:21:35 GMT

The APs are visible by the controller and broadcasts the different ssid. the only problem is that the client does not manage to have an IP address in the different vlan on the DHCP server.
the client just gets the address 169.xxx.xxx.xxx