topic Re: R310 unleashed APs (200.3.9.13.228) - Apple Clients lose connectivity after roaming. in Access Points - Indoor and Outdoor

R310 unleashed APs (200.3.9.13.228) - Apple Clients lose connectivity after roaming.

thomas_scheld — Mon, 20 Mar 2017 20:56:11 GMT

iPhone and iPad with current software releases have to reconnect to get access again. Clients are still visible in the unleashed dashboard, have WLAN connectd and valid IP address, but are not pingable. After reconnecting things are fine again.

Re: R310 unleashed APs (200.3.9.13.228) - Apple Clients lose connectivity after roaming.

michal_dolejsi — Tue, 11 Apr 2017 10:11:04 GMT

Hi Thomas, do you have any update from Ruckus about this issue? We discovered the same in with our customer. 4x R310 running latest firmware.

Regards, Michael

Re: R310 unleashed APs (200.3.9.13.228) - Apple Clients lose connectivity after roaming.

thomas_scheld — Tue, 11 Apr 2017 10:57:40 GMT

Hi Michael,
Things have stabilized here. No updated from Ruckus, played around a bit by myself.

Not 100% sure what exactly did the trick, but I think it was checking (enabling):

"Turn off ChannelFly if AP's uptime is more than 10 minutes " setting under the AP global -> others configuration.