https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/AP-mesh-mode-disconnected-from-the-controller/m-p/14259#M3564 Good morning, dear ones.I have a query on a problem with an AP in MESH<BR /><BR />My computer was working fine, but from one moment to the other it was disconnected from the controller.<BR /><BR />What I did at that moment was to disconnect it from power to the AP in mesh mode, and connect it to the SW that is connected the controller, and that I appear connected in the controller but no longer in mesh mode.<BR /><BR />Then I connected it again (only power) in mesh mode. And raised the service with connectivity to the controller ..<BR /><BR />The problem is that I repeat the times that this happens to me.<BR /><BR />Could they help me with a definitive solution for this team, or what else could be going on?<BR /><BR />Thanks in advance Tue, 03 Jan 2017 16:59:19 GMT edher_angel_vel 2017-01-03T16:59:19Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/AP-mesh-mode-disconnected-from-the-controller/m-p/14259#M3564 Good morning, dear ones.I have a query on a problem with an AP in MESH<BR /><BR />My computer was working fine, but from one moment to the other it was disconnected from the controller.<BR /><BR />What I did at that moment was to disconnect it from power to the AP in mesh mode, and connect it to the SW that is connected the controller, and that I appear connected in the controller but no longer in mesh mode.<BR /><BR />Then I connected it again (only power) in mesh mode. And raised the service with connectivity to the controller ..<BR /><BR />The problem is that I repeat the times that this happens to me.<BR /><BR />Could they help me with a definitive solution for this team, or what else could be going on?<BR /><BR />Thanks in advance Tue, 03 Jan 2017 16:59:19 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/AP-mesh-mode-disconnected-from-the-controller/m-p/14259#M3564 edher_angel_vel 2017-01-03T16:59:19Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/AP-mesh-mode-disconnected-from-the-controller/m-p/14260#M3565 For definitive solution, please provide ZD or SZ logs and your Mesh AP's MAC address to Tech Support.<BR /><BR /><A href="https://support.ruckuswireless.com/contact-us" rel="nofollow">https://support.ruckuswireless.com/contact-us</A> <BR /><BR />Only the Logs can show what occured to APs or clients on the APs. Tue, 03 Jan 2017 21:43:38 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/AP-mesh-mode-disconnected-from-the-controller/m-p/14260#M3565 michael_brado 2017-01-03T21:43:38Z