topic Re: cannot authenticate or get DHCP address in Access Points - Indoor and Outdoor

cannot authenticate or get DHCP address

sparkis_greenbr — Fri, 11 Sep 2015 12:31:44 GMT

New to Ruckus. Want to simply thorw a static IP on ruckus ap. Have Ruckus AP give out DHCP to clients on single wireless network. Route traffic through Ethernet 2 to firewall.

Internet - assigned static ip w/ gateway IP as firewall
Local Subnet 1 - assigned static ip (same subnet as Internet) and enabled DHCP server Access VLAN 1
Radio 2G - configured Wireless. Packet Forward - Bridge to WAN
Ethernet Port2 - Enabled Access Port, Bridge to WAN Vlan1

Can someone please point me in the right direction as to what I am doing wrong. I cannot get the Wireless to provide a DHCP address -

I can also give out DHCP addresses from Firewall. If I do that do I only need to configure Radio and Ethernet Port 2?

Thank you in advance

SJMP

Re: cannot authenticate or get DHCP address

monnat_systems — Fri, 11 Sep 2015 15:47:20 GMT

scopa.

this simple to do and below part is WRONG:

Radio 2G - configured Wireless. Packet Forward - Bridge to WAN

Re: cannot authenticate or get DHCP address

sparkis_greenbr — Fri, 11 Sep 2015 15:49:24 GMT

What should it be? If wrong.

Re: cannot authenticate or get DHCP address

monnat_systems — Fri, 11 Sep 2015 15:51:26 GMT

scopa, you beat me in speed, i was in the process of coming up with an response for that step by step...

take a look at below URL - this allows you to set a static IP...

http://pasteboard.co/yYsuZgR.png

i am sure that was done...

Re: cannot authenticate or get DHCP address

sparkis_greenbr — Fri, 11 Sep 2015 15:54:05 GMT

Yes - already have a static on the device for Internet. Do I need to configure Local Subnet? And if so - change the packet forward to Local Subnet NAT and Route to WAN? Is WAN the the gateway configured on "Internet" page?

Thanks,

Re: cannot authenticate or get DHCP address

monnat_systems — Fri, 11 Sep 2015 15:56:05 GMT

then when you create a local Subnet in the same pool as firewall/gateway subnet. Did you mention about no of DHCP users?

As i did in the screenshot on URL - http://pasteboard.co/yYIn6mW.png

Re: cannot authenticate or get DHCP address

monnat_systems — Fri, 11 Sep 2015 15:57:42 GMT

if you want AP to provide IP from local DHCP server then yes you need to create one...

if you want your fw/gw to give then just leave it packet forward to WAN...

Re: cannot authenticate or get DHCP address

monnat_systems — Fri, 11 Sep 2015 15:59:42 GMT

Is WAN the the gateway configured on "Internet" page?

Yes

Re: cannot authenticate or get DHCP address

monnat_systems — Fri, 11 Sep 2015 16:02:58 GMT

if your gw/fw is configured to give away DHCP IP and if you create packet forward - bridge to WAN. this should do the trick...

Re: cannot authenticate or get DHCP address

sparkis_greenbr — Fri, 11 Sep 2015 16:06:00 GMT

First off - Thank you for the quick replies - appreciate the help.

Let me just review:

"Ethernet Port" 2 Enabled as Access Point / Bridge to WAN
"Internet" static IP w/ GW pointing to Firewall
"Local Subnet" Enabled w/ static IP (same subnet as Internet) & DHCP configured
"Radio 2.4G" Enabled "Bridge to WAN"

Does all of this look correct? Or should I change the packet Forward under "Radio"?

Thanks again

Re: cannot authenticate or get DHCP address

sparkis_greenbr — Fri, 11 Sep 2015 16:11:55 GMT

Still does not give out an IP address. Goes to Authenticating, then for a second "obtaining ip address" then back to Authenticating. Definitely using correct Password.

Re: cannot authenticate or get DHCP address

sparkis_greenbr — Fri, 11 Sep 2015 16:13:47 GMT

also see SSID island-02FFB0 pop up - assume there is an error somewhere?

Re: cannot authenticate or get DHCP address

monnat_systems — Fri, 11 Sep 2015 16:14:56 GMT

"Ethernet Port" 2 Enabled as Access Point / Bridge to WAN --> ideally - settings on Configure :: Ethernet Ports better left default...
"Internet" static IP w/ GW pointing to Firewall ---> this is ok
"Local Subnet" Enabled w/ static IP (same subnet as Internet) & DHCP configured.. --> this is ok
"Radio 2.4G" Enabled "Bridge to WAN" --> Here packet forward = local subnet NAT and route to WAN. once you set this option, another drop down will show up to select the local subnet you created...

this should be it...apply this and give it a run...

Re: cannot authenticate or get DHCP address

monnat_systems — Fri, 11 Sep 2015 16:19:05 GMT

can u pls try this KBA -->

https://support.ruckuswireless.com/answers/000001423

Re: cannot authenticate or get DHCP address

monnat_systems — Fri, 11 Sep 2015 16:20:16 GMT

also for testing...just give a static ip on the testing device. this static IP shall be from local subnet pool...give it a shot...

Re: cannot authenticate or get DHCP address

monnat_systems — Fri, 11 Sep 2015 16:23:13 GMT

if you are able to connect to Wifi and go on to internet, it will just tell that its some other issue and NOT wifi related...

Re: cannot authenticate or get DHCP address

monnat_systems — Fri, 11 Sep 2015 16:24:05 GMT

btw for the KBA i asked to try...you need to run the command below via SSH tool called putty

If an Access point is running in standalone mode, execute the following command across its command line interface.

SSH into the AP and execute:-

rkscli: set qos directedDHCP disable

Re: cannot authenticate or get DHCP address

sparkis_greenbr — Fri, 11 Sep 2015 16:36:04 GMT

I ran the cmd set qos directedDHCP disable restarted the AP - I will authenticate. But does not give out DHCP address. I see the device under status:Radio 2.4G w/ no IP address listed.

Re: cannot authenticate or get DHCP address

monnat_systems — Fri, 11 Sep 2015 16:42:35 GMT

could you please post screenshots of pages where you have made changes?

Re: cannot authenticate or get DHCP address

sparkis_greenbr — Fri, 11 Sep 2015 16:49:23 GMT

https://drive.google.com/folderview?id=0BysNK3swBWm2WkRqWlhjU0h2OHc&usp=sharing