https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Which-end-user-Watchdog-Support-for-getting-latest-ZD1200/m-p/12132#M2846 End user here, purchased and set up a ZD1200 myself along with three R710 APs. The license I got worked for up to 5 APs, so far so (very, very) good.<BR /><BR />The initial period (90 days?) of firmware updates is long gone and I'm looking into buying the right support level that would allow me to download the latest firmware -- mostly to access the modern UI. I'm not interested in replacement RMAs and the like, just the bare minimum to download the latest software.<BR /><BR />Is the "Ruckus End User WatchDog Premium Support for ZoneDirector 1200" 841-1201-1L00 the right one to buy? It says it's only for 1 AP but I'm assuming that is *support* for one AP rather than a reduced license than my original 5. Wed, 03 Jan 2018 18:54:17 GMT kj_liu 2018-01-03T18:54:17Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Which-end-user-Watchdog-Support-for-getting-latest-ZD1200/m-p/12132#M2846 End user here, purchased and set up a ZD1200 myself along with three R710 APs. The license I got worked for up to 5 APs, so far so (very, very) good.<BR /><BR />The initial period (90 days?) of firmware updates is long gone and I'm looking into buying the right support level that would allow me to download the latest firmware -- mostly to access the modern UI. I'm not interested in replacement RMAs and the like, just the bare minimum to download the latest software.<BR /><BR />Is the "Ruckus End User WatchDog Premium Support for ZoneDirector 1200" 841-1201-1L00 the right one to buy? It says it's only for 1 AP but I'm assuming that is *support* for one AP rather than a reduced license than my original 5. Wed, 03 Jan 2018 18:54:17 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Which-end-user-Watchdog-Support-for-getting-latest-ZD1200/m-p/12132#M2846 kj_liu 2018-01-03T18:54:17Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Which-end-user-Watchdog-Support-for-getting-latest-ZD1200/m-p/12133#M2847 After going through the purchase and activation process, I can now answer my own question. The correct license for me was 801-1205-1000 (or -3000 and -5000, which are the 3-year and 5-year equivalents).<BR /><BR />The following thread has all the details:<BR /><BR /><A href="https://forums.ruckuswireless.com/ruckuswireless/topics/i-ordered-801-1205-5000-watchdog-contract-from-a-reseller-now-what" rel="nofollow" target="_blank" title="Link https//forumsruckuswirelesscom/ruckuswireless/topics/i-ordered-801-1205-5000-watchdog-contract-from-a-reseller-now-what">https://forums.ruckuswireless.com/ruckuswireless/topics/i-ordered-801-1205-5000-watchdog-contract-from-a-reseller-now-what</A> Wed, 18 Apr 2018 20:31:25 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Which-end-user-Watchdog-Support-for-getting-latest-ZD1200/m-p/12133#M2847 kj_liu 2018-04-18T20:31:25Z