topic Re: SSID Island-XXXXXX in Access Points - Indoor and Outdoor

SSID Island-XXXXXX

rodrigo_salazar — Thu, 28 Jun 2018 21:41:56 GMT

I am trying to connect to the WiFi network of a ZoneFlex R310, identified as island-XXXXXX, according to the internet documents and the videos found on the network of this device, it should not have a password, but I have several computers that ask me for a password. I can connect to the wireless network. What is the default password for this device? It should be noted that I found that the key to this type of network is "ruckus-sp-admin", but I have tested it on computers, and I have applied a reset to any configuration, and this key does not work. What should I do?

Re: SSID Island-XXXXXX

hyosang_choi — Fri, 29 Jun 2018 05:04:10 GMT

Is the ap standalone-mode?

If version of the ap is 104.x, try to type as "serial no.".

Re: SSID Island-XXXXXX

david_saez — Fri, 29 Jun 2018 12:39:15 GMT

Hi Jeronimo,
It should be either the serial number (factory default for ZD,SZ,solo), no password (factory default for cloud, unleashed) or ruckus-“admin password of AP” (if already joined a controller in the past).

Regards.
David.

Re: SSID Island-XXXXXX

surendra_kondet — Fri, 29 Jun 2018 21:20:41 GMT

For me serial number it's worked, how to get through web interface

Re: SSID Island-XXXXXX

michael_antes — Thu, 03 Jan 2019 22:43:38 GMT

I just got an R610 back for an RMA. It's doing the samething, broadcasting the island SSID. If I input something that's not the serial number it comes back and prompts for the password. I input the serial number and it just spins and spins, never connects, and doesn't prompt for the password again. Factory reset performed with the same result. Any idea what is going on? Any assistance is greatly appreciated. Thanks !

Re: SSID Island-XXXXXX

michael_antes — Fri, 04 Jan 2019 00:32:26 GMT

Come to find out I had to connect my computer directly to the AP, manually set the IP address on the network adapter on my computer to a 192.168.0.x address and I was then able to access the webgui.

Re: SSID Island-XXXXXX

Daper_401 — Sun, 15 May 2022 14:35:45 GMT

Same issue here. Following

Re: SSID Island-XXXXXX

DarrelRhodes — Mon, 16 May 2022 08:33:34 GMT

Hi Rodrigo,

The 'Island' SSID is broadcast by an AP that has already been provisioned on a controller network (e.g. Unleashed) and has lost connectivity with the network. Most often this is with an isolated Mesh AP.

Please see this knowledge base article for details on how to log in to the AP when it is in this state: https://support.ruckuswireless.com/articles/000011009

I hope that helps,
Darrel.

Re: SSID Island-XXXXXX

Krešimir — Sun, 26 Nov 2023 19:44:04 GMT

You might try to login to your AP, go to "Administration :: Management" and set "None" in the bottom section "TR 069 / SNMP Management Choice".
This seems to have done the trick for me.