https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Problem-with-island/m-p/11743#M2733 Hello Community,<BR />*<BR />I've got a Problem with my r500, I made a Factory Reset and now i can't connect to Island-******<BR />Because it asks for an WiFi-Passwort and it isn't sp-admin. Fri, 10 Jun 2016 09:48:39 GMT tom_thompson_79 2016-06-10T09:48:39Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Problem-with-island/m-p/11743#M2733 Hello Community,<BR />*<BR />I've got a Problem with my r500, I made a Factory Reset and now i can't connect to Island-******<BR />Because it asks for an WiFi-Passwort and it isn't sp-admin. Fri, 10 Jun 2016 09:48:39 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Problem-with-island/m-p/11743#M2733 tom_thompson_79 2016-06-10T09:48:39Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Problem-with-island/m-p/11744#M2734 Island is the default ssid you can't acces by it. <BR /> Try acces your R500 by his ethernet port on 192.168.0.1 <BR /> It will work fine Fri, 10 Jun 2016 10:07:31 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Problem-with-island/m-p/11744#M2734 ismael_kouma 2016-06-10T10:07:31Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Problem-with-island/m-p/11745#M2735 Credentials will be <BR /> Login:super <BR /> Pass:sp-admin Fri, 10 Jun 2016 10:08:28 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Problem-with-island/m-p/11745#M2735 ismael_kouma 2016-06-10T10:08:28Z