https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Problem-with-Surface-Pro/m-p/10017#M2294 We have R710 units and were experiencing constant disconnects with Surface Pro 3. We turned off VLAN pooling and the issue cleared up. Thu, 31 Aug 2017 12:09:12 GMT barwon_water 2017-08-31T12:09:12Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Problem-with-Surface-Pro/m-p/10015#M2292 Hello, Community,<BR /><BR />I have the following problem.<BR />Im using a Surface pro 3 and a surface pro 4 and they cant stay connected to my Ruckus r500.<BR />They always disconnect after a while.<BR />This Problem seems to be known but I havent found an Solution anywhere.<BR />All Devices are up to date Thu, 26 May 2016 07:38:11 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Problem-with-Surface-Pro/m-p/10015#M2292 tom_thompson_79 2016-05-26T07:38:11Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Problem-with-Surface-Pro/m-p/10016#M2293 <P>We are running smartzone 100 with R500 APs.&nbsp; Have several surf pro 3 and 4s.&nbsp; No problems here.</P><P>I do remember an issue related to Radius authentication&nbsp;at first, but firmware update to the R500 fixed that issue.</P><P>How are your surf connecting/authenticating?</P> Thu, 26 May 2016 13:11:43 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Problem-with-Surface-Pro/m-p/10016#M2293 brian_koomen 2016-05-26T13:11:43Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Problem-with-Surface-Pro/m-p/10017#M2294 We have R710 units and were experiencing constant disconnects with Surface Pro 3. We turned off VLAN pooling and the issue cleared up. Thu, 31 Aug 2017 12:09:12 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Problem-with-Surface-Pro/m-p/10017#M2294 barwon_water 2017-08-31T12:09:12Z