https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/ZF7962-won-t-connect-with-firmware-9-6/m-p/9137#M2033 My zf 7962 and 7982 AP's won't connect after upgrading the ZD3025 to 9.6 from 9.5.2.0 build 15. They do connect when I downgrade back to 9.5.2.0 build 15. I'm told that 9.6 offers better Apple TV performance and that's why the push to upgrade. Tue, 06 Aug 2013 16:47:11 GMT lee_ostlind 2013-08-06T16:47:11Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/ZF7962-won-t-connect-with-firmware-9-6/m-p/9137#M2033 My zf 7962 and 7982 AP's won't connect after upgrading the ZD3025 to 9.6 from 9.5.2.0 build 15. They do connect when I downgrade back to 9.5.2.0 build 15. I'm told that 9.6 offers better Apple TV performance and that's why the push to upgrade. Tue, 06 Aug 2013 16:47:11 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/ZF7962-won-t-connect-with-firmware-9-6/m-p/9137#M2033 lee_ostlind 2013-08-06T16:47:11Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/ZF7962-won-t-connect-with-firmware-9-6/m-p/9138#M2034 Both models of AP are supported in ZD 9.6 firmware, so the problem could be IP <BR /> connectivity or LWAPP discovery problems. Do you see the APs connect and <BR /> upgrade firmware, then not come back? If you can find the APs' IP address, use <BR /> SSH to access the AP, login with the ZD admin credentials and issue the cmd: <BR /><BR /> set director ip a.b.c.d [a.b.c.e] <BR /> then <BR /> reboot <BR /><BR /> And this will point the AP to the ZoneDirector, to send it's LWAPP discovery pkts. Wed, 21 Aug 2013 23:04:50 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/ZF7962-won-t-connect-with-firmware-9-6/m-p/9138#M2034 michael_brado 2013-08-21T23:04:50Z