https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Intermittent-2-3-second-internet-drops-every-8-12-minutes-on/m-p/114757#M16523 <P class=""><SPAN>I'm trying to determine whether this is a PC issue or a network issue.</SPAN></P><UL><LI><SPAN>Apartment complex with Cox fiber and a managed Ruckus network</SPAN></LI><LI><SPAN>PC is wired directly into the wall Ethernet jack</SPAN></LI><LI><SPAN>Receives a </SPAN><SPAN>100.77.x.x</SPAN><SPAN> IP with gateway </SPAN><SPAN>100.72.0.1</SPAN></LI><LI><SPAN>Every 8–12 minutes I lose connectivity for about 2–3 seconds</SPAN></LI><LI><SPAN>OpenVPN disconnects when this happens, but I've confirmed it also happens with no VPN running</SPAN></LI><LI><SPAN>Continuous pings to both </SPAN><SPAN>100.72.0.1</SPAN><SPAN> and </SPAN><SPAN>8.8.8.8</SPAN><SPAN> time out simultaneously during the outage</SPAN></LI><LI><SPAN>Ethernet link stays at 1 Gbps</SPAN></LI><LI><SPAN>No Intel NIC errors, no packet errors/discards, and no Event Viewer link up/down events</SPAN></LI><LI><SPAN>My TV (on the same Wi-Fi network) has also occasionally lost connection while streaming</SPAN></LI></UL><P><SPAN>Does this sound more like an issue with the apartment's managed network/Ruckus infrastructure, or is there anything else on my PC that could still cause this? Any additional diagnostics you'd recommend?</SPAN></P> Thu, 25 Jun 2026 01:30:32 GMT BrandonW55 2026-06-25T01:30:32Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Intermittent-2-3-second-internet-drops-every-8-12-minutes-on/m-p/114757#M16523 <P class=""><SPAN>I'm trying to determine whether this is a PC issue or a network issue.</SPAN></P><UL><LI><SPAN>Apartment complex with Cox fiber and a managed Ruckus network</SPAN></LI><LI><SPAN>PC is wired directly into the wall Ethernet jack</SPAN></LI><LI><SPAN>Receives a </SPAN><SPAN>100.77.x.x</SPAN><SPAN> IP with gateway </SPAN><SPAN>100.72.0.1</SPAN></LI><LI><SPAN>Every 8–12 minutes I lose connectivity for about 2–3 seconds</SPAN></LI><LI><SPAN>OpenVPN disconnects when this happens, but I've confirmed it also happens with no VPN running</SPAN></LI><LI><SPAN>Continuous pings to both </SPAN><SPAN>100.72.0.1</SPAN><SPAN> and </SPAN><SPAN>8.8.8.8</SPAN><SPAN> time out simultaneously during the outage</SPAN></LI><LI><SPAN>Ethernet link stays at 1 Gbps</SPAN></LI><LI><SPAN>No Intel NIC errors, no packet errors/discards, and no Event Viewer link up/down events</SPAN></LI><LI><SPAN>My TV (on the same Wi-Fi network) has also occasionally lost connection while streaming</SPAN></LI></UL><P><SPAN>Does this sound more like an issue with the apartment's managed network/Ruckus infrastructure, or is there anything else on my PC that could still cause this? Any additional diagnostics you'd recommend?</SPAN></P> Thu, 25 Jun 2026 01:30:32 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Intermittent-2-3-second-internet-drops-every-8-12-minutes-on/m-p/114757#M16523 BrandonW55 2026-06-25T01:30:32Z