topic Re: R700 on SZ100 Showing "update failed" in controller in Access Points - Indoor and Outdoor

R700 on SZ100 Showing "update failed" in controller

wes_stack — Fri, 26 May 2017 19:45:17 GMT

I have an R700 that I can't get working. Had some issues with it dropping signal, did a factory reset through CLI and button. When AP boots it connects to the controller and I can get into it through SSH and the web interface. I assign it to an AP group but the "configuration status" comes back with update failed. Nothing in the AP log on the controller to indicate why.

Any ideas on what further I can do?

SZ100, ver 3.2.0.0.790

AP Firmware ver 3.2.0.0.593

Re: R700 on SZ100 Showing "update failed" in controller

edwin_gerritsen — Mon, 29 May 2017 09:14:08 GMT

Hi,

Maybe update the SZ100 to :

SmartZone 3.4.2.0.152 (MR2) Software Release .

https://support.ruckuswireless.com/software/1152-smartzone-3-4-2-0-152-mr2-software-release

This release is stable and have a lot of improvements.

Re: R700 on SZ100 Showing "update failed" in controller

irvan_irvan — Fri, 02 Jun 2017 07:17:21 GMT

Are you block some port ?
on Connection between AP and controller must open port :
12222
12223
443
80