topic Re: R710 Missing local SSL Certificate in Access Points - Indoor and Outdoor

R710 Missing local SSL Certificate

KenLAW — Mon, 07 Apr 2025 04:04:41 GMT

Hi All,

I tried to join R710 to ZD1200 but AP keep reboot. I checked AP syslog and found below error message:

Mar 14 16:11:16 RuckusAP daemon.info Firmware Daemon[1151]: rks_fw_update.c:407 net_get_buf() NET_CLOSE() rc1=58
Mar 14 16:11:16 RuckusAP daemon.err Firmware Daemon[1151]: rks_fw_update.c:410 net_get_buf() curl error: 58, Problem with the local SSL certificate
Mar 14 16:11:16 RuckusAP daemon.err Firmware Daemon[1151]: rks_fw_update.c:4691 v54_fw_update() Error: could not get control file
Mar 14 16:11:16 RuckusAP daemon.notice Firmware Daemon[1151]: failed|control file download problem
Mar 14 16:11:16 RuckusAP daemon.info Firmware Daemon[1151]: rfw.c:502 do_fw() **fw(1151) : Control File Download Error
Mar 14 16:11:16 RuckusAP local2.err syslog: Firmware update error(252)

It seems ZD try to push new firmware to AP but AP missing local certificate.

Is anyone experienced same problem and solution ?

Many Thanks

Re: R710 Missing local SSL Certificate

AshwinM — Thu, 24 Jul 2025 11:40:08 GMT

Hi Ken,

Hope you're doing well.

Could you please let us know if you're still experiencing the issue? If so, kindly share the following details to help us investigate further:

Controller and AP firmware versions
AP support logs

For additional support, you can also create a case using the link below:
https://support.ruckuswireless.com/cases/new

Best regards,
Ashwin M

Re: R710 Missing local SSL Certificate

KenLAW — Fri, 25 Jul 2025 04:37:14 GMT

Hi Ashwin,

Thank you for your reply!

We can't solve this problem. We bought a new AP and replaced to a R650 finally.

Rgds,

Ken