topic Re: T350 SOLO Firmware error in Access Points - Indoor and Outdoor

T350 SOLO Firmware error

Legsolution — Mon, 10 Feb 2025 09:24:47 GMT

Hi, I'm trying to upgrade from Unleashed to Solo but I always get the invalid image error, even when changing browsers (chrome, firefox, explorer).
My AP is T350c
Firmware 200.13.6.1.319

I tried to upgrade with these files RUCKUS
Solo Access Point 118.2.0.0.875 Release (T350c)
RUCKUS Solo Access Point 116.0.0.0.1543 (GA) Software Release (T350c)

Thanks

Re: T350 SOLO Firmware error

simon_louis — Mon, 28 Apr 2025 14:27:58 GMT

Hi Legsolution,

To convert the AP from unleashed to solo please check if you have followed the steps correctly as mentioned in the below KB article:

https://support.ruckuswireless.com/articles/000005193

Also, do check if the MD5 checksum value of the downloaded file matches the value mentioned here:

RUCKUS Solo Access Point 118.2.0.0.875 Release (T350c)

MD5 Checksum: 634d67f8ed93e360cf8cd229e5020319

Regards,

Simon Louis