topic Re: R510 default login isn't wotking in Access Points - Indoor and Outdoor

R510 default login isn't wotking

Kevin4 — Tue, 08 Apr 2025 15:31:43 GMT

R510 has been reset using reset button. This AC connected to external power source and network cable to computer. I could connect to login webpage and used super/sp-admin. After click on 'Unleash' webpage displays 'Login information is incorrect'.

Re: R510 default login isn't wotking

Imran_ruckus — Tue, 08 Apr 2025 16:39:13 GMT

Hi @Kevin4
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: R510 default login isn't wotking

Kevin4 — Wed, 09 Apr 2025 17:18:57 GMT

Dear Imran,

it's Lennar Home. I am periodically assisting my fried, who owns this house, with technical issues.

This time everything "magically" turned to unknown stage. So, I am trying to reset APs to default and reconfigure back to what it was. Ruckus ICX 7150-C12P Switch seems to be working - I could connect to console and ran few 'show' commands. I used account that builder left on a sticker in network closet to connect to switch. But I used 'super/sp-admin' for AC and it's according to quick setup guide doc that I found online.

Thanks!

Re: R510 default login isn't wotking

Imran_ruckus — Wed, 09 Apr 2025 17:38:45 GMT

Hi @Kevin4

Greetings!!!

Thank you for the response and the update.

Could you please try using the default username and passwords one by one provided in the screenshot below?

Let me know how it goes,

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: R510 default login isn't wotking

Kevin4 — Wed, 09 Apr 2025 23:06:23 GMT

Thanks,

definitely will try them all or till first works. I'll post what worked early next week.

Re: R510 default login isn't wotking

Imran_ruckus — Thu, 10 Apr 2025 12:23:36 GMT

Hi @Kevin4

Thank you for your response.

Please keep us informed with the updates.

We appreciate your continued patience.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community