topic Device Disconnects in Access Points - Indoor and Outdoor

Device Disconnects

jpb — Thu, 14 Nov 2024 21:10:03 GMT

I have a system using two R510 access points. I have configured two WLANDS.

WIFI 2.4

WIFI 5GHZ

There are approximately 42 devices connected. The system has run since 2018 with no issues. Within the past few months 5 or so devices are disconnecting and reconnecting non stop. Usually connected for a minute or two before disconnecting and reconnecting over & over.

I suspected may the devices were getting old so I replaced my Nest Thermostat, smart bulbs and Moen Smart Faucet. Even these new devices are doing the exact same thing.

I rebooted the system and updated the firmware and the problem still exist?

I created a new WLAND and connected these problematic devices to it. No more disconnects? Moved them back to original WLAND and problem returned. Any idea why? epically after 6 years with no issues.

Re: Device Disconnects

sanjay_kumar — Fri, 15 Nov 2024 03:03:13 GMT

Hi,

Could you please confirm the software version running on the APs?
Also, is there any config difference between the old and new SSIDs? or are they identical?

Re: Device Disconnects

jpb — Fri, 15 Nov 2024 18:15:30 GMT

all AP's are on 200.15.6.212.14

All WLAN are identical in name with exception to the SSID name.

Thanks

Re: Device Disconnects

jpb — Sun, 17 Nov 2024 16:14:52 GMT

all AP's are on 200.15.6.212.14

All WLAN are identical in configuration with exception to the SSID name.

Thanks