topic Re: R770 Stuck on Amber in Access Points - Indoor and Outdoor

R770 Stuck on Amber

TRSIII — Thu, 31 Oct 2024 18:37:17 GMT

The R770 I just received never moves beyond a solid Amber light after turning on. I have waited several hours now to no avail.

I have it connected to a POE switch.

Any guidance on how to get it to the next step?

yogesh_giriyapp — Sat, 02 Nov 2024 20:14:31 GMT

Hi Team,

My name is Yogesh and I am from Ruckus TAC.

Please try the below steps and if the issue is still seen, please create a case with our Ruckus Support and we can proceed further accordingly.

1. Try different LAN cables.

2. Try different ports on the switch.

3. Try to factory reset the AP using reset button (that is available between LAN ports) wherein you need to press and hold for 10 - 15seconds.

If the above steps did not help, while creating a case please add these steps and confirm that the steps were performed.

Regards,

Yogesh G

TRSIII — Sun, 03 Nov 2024 13:53:36 GMT

Thank you Yogesh. I was able to move beyond this by doing the following:

1. Using stronger POE injector (but after this, It would only go to flashing yellow)

2. Could not connect directly or over the unleashed app.

Had to follow the steps using CLI to enable HTTP on this thread:

I have one WAP up and running and will work to add others.