topic Re: T610 PROBLEM in Access Points - Indoor and Outdoor

T610 PROBLEM

VELECASNI — Tue, 17 Sep 2024 21:08:23 GMT

Hello. I got a few questions.

I got a T610 AP from my friend and I cannot acces it. When i plug it in POE it gets ip adress from DHCP (169.254.62.226). I cannot acces it at all. My configure.me (xxx) is locked and the password is S/N from AP. When I connect nothing happens. Probably the AP was somewhere before configured. Is there any way to HARD reset it so the AP got his default ip 192.168.0.1 so i can configure it? If not, is there any way someone could explain a bit how to put new firmaware over tftp ( dunno if this will work cause i can't get it's ip)

Thanks a lot!

Re: T610 PROBLEM

Yarenis — Tue, 17 Sep 2024 23:04:37 GMT

Hi @VELECASNI

Let me add the steps to perform a hard factory reset, I will advise performing it several times in case the unit is not showing with the DHCP IP address or the default IP Address:

How to factory reset or factory default different types of Ruckus Access points?

https://support.ruckuswireless.com/articles/000012418#:~:text=Find%20a%20paper%20clip%20or,correctly%2C%20use%2010%20seconds).

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired

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