https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Ruckus-R320-114-0-0-0-1360-Unable-to-Connect-to-Controller/m-p/97451#M15747 <P>Dear Ruckus Community,</P><P>I am having difficulties of connecting my EOL Ruckus R320 to my SmartZone 144 - Version 6.1.1.0.959, after I added the AP, it seems to appear on my SmartZone144 controller Access Point list, but it is unable to broadcast any internet connection and keep giving "<SPAN>AP [</SPAN><SPAN>] connected because of [AP connected after discovery]" before giving&nbsp;</SPAN>"<SPAN>AP [</SPAN><SPAN>] heartbeat lost.". The error keep happening again no matter how much I reset the AP, I double check my AP's IP's Address, Subnet Mask and Default Gateway, Controller's IP Address and it seems to be correct but still unable to&nbsp; connect to the internet.</SPAN></P><P>FYI, I have added other AP models such as R350,T350,R550 and R700 beforeand I never had any problem with adding those AP models to my SmartZone 144 controller.</P><P>Is there anyway for me to manually upgrade my R320 firmware to match my Controller's firmware since the controller seems to fail in upgrading the firmware automatically?</P><P>I would appreciate any assistance or suggestions. Thank You.</P> Mon, 16 Sep 2024 05:33:51 GMT Irfan 2024-09-16T05:33:51Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Ruckus-R320-114-0-0-0-1360-Unable-to-Connect-to-Controller/m-p/97451#M15747 <P>Dear Ruckus Community,</P><P>I am having difficulties of connecting my EOL Ruckus R320 to my SmartZone 144 - Version 6.1.1.0.959, after I added the AP, it seems to appear on my SmartZone144 controller Access Point list, but it is unable to broadcast any internet connection and keep giving "<SPAN>AP [</SPAN><SPAN>] connected because of [AP connected after discovery]" before giving&nbsp;</SPAN>"<SPAN>AP [</SPAN><SPAN>] heartbeat lost.". The error keep happening again no matter how much I reset the AP, I double check my AP's IP's Address, Subnet Mask and Default Gateway, Controller's IP Address and it seems to be correct but still unable to&nbsp; connect to the internet.</SPAN></P><P>FYI, I have added other AP models such as R350,T350,R550 and R700 beforeand I never had any problem with adding those AP models to my SmartZone 144 controller.</P><P>Is there anyway for me to manually upgrade my R320 firmware to match my Controller's firmware since the controller seems to fail in upgrading the firmware automatically?</P><P>I would appreciate any assistance or suggestions. Thank You.</P> Mon, 16 Sep 2024 05:33:51 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Ruckus-R320-114-0-0-0-1360-Unable-to-Connect-to-Controller/m-p/97451#M15747 Irfan 2024-09-16T05:33:51Z