topic Re: ZoneFlex 7982 in Access Points - Indoor and Outdoor

ZoneFlex 7982

luis_vivar — Fri, 03 Oct 2014 02:12:43 GMT

Hi expert, the ZoneFlex 7982 (part number 901-7982-US00) works in my country Guatemala, Central America?

Thanks for your help

Luis Vivar

Re: ZoneFlex 7982

monnat_systems — Fri, 03 Oct 2014 06:34:29 GMT

Hi Luis

Legally Anything bought in the US like 901-7982-US00 must be used only in US as per FCC regulations which applies to all RF based products.

Part number 901-7982-US00 is a US part number so i would advice that you buy 901-7982-WW00. this product can be used in your country as there is no specfic part # for Guatemala.

To be sure check with Ruckus Sales staff in your region.

Cheers

Re: ZoneFlex 7982

luis_vivar — Fri, 03 Oct 2014 18:20:53 GMT

The problem is that I bought 2 units of 901-7982-US00... what I can do?

Thanks

Luis Vivar

Re: ZoneFlex 7982

cordelia_cordel — Fri, 03 Oct 2014 20:45:00 GMT

Hi Luis,

I would reach out to the sales rep or reseller that sold you the ZFs to see if you can get two replacements that are appropriate for your country.

Thanks,

Cordelia

Re: ZoneFlex 7982

luis_vivar — Fri, 03 Oct 2014 22:31:47 GMT

But this part number works perfectly in my country...

Re: ZoneFlex 7982

cordelia_cordel — Fri, 03 Oct 2014 22:33:48 GMT

Luis,

I recommend calling Ruckus Customer Support to check to see if those will work for you. I think Monnat is correct, but please verify with our support team.

Regards,

Cordelia

Re: ZoneFlex 7982

luis_vivar — Fri, 03 Oct 2014 22:39:29 GMT

Dear Cordelia, what is "Monnat"?

Re: ZoneFlex 7982

cordelia_cordel — Fri, 03 Oct 2014 22:41:09 GMT

Monnat Systems, who replied to your question (see above).

Cordelia

Re: ZoneFlex 7982

luis_vivar — Fri, 03 Oct 2014 22:48:32 GMT

But this part number 901-7982-US00 works perfectly in my country Guatemala...

What is the problem? I bought the 2 units in amazon.com

Re: ZoneFlex 7982

monnat_systems — Sat, 04 Oct 2014 06:22:12 GMT

Hello Luis,

Everything country has its own RF transmission regulation which is monitored and supervised by organisation like FCC in the US. As you have bought a product something which is defined for the the US and it "MAY" overshoot the limits defined in Guatemala. this is why it is always advised to buy in the local country as they will comply to local RF laws and regulations. I am not sure what are the regulations in your country so best piece of advice is to ask a Ruckus sales staff in Guatemala region to see if your already bought 901-7982-US00 is good for Guatemala or not.

Hope this helps.