topic Re: Ruckus R510 reset password not working in Access Points - Indoor and Outdoor

Ruckus R510 reset password not working

Charlie_Newman — Thu, 11 Jul 2024 07:47:57 GMT

Hello, I've recently reset a ZoneFlex R510, the network is appearing but the default password isn't working so I cannot access it, how do I fix this?

Re: Ruckus R510 reset password not working

James — Thu, 11 Jul 2024 08:10:37 GMT

Hi,

Post reset, is the AP joining a SmartZone, ZoneDirector, Unleashed or RuckusOne/ Cloud controller ?

The default username and password for a Ruckus AP is "super" and "sp-admin" respectively.

Re: Ruckus R510 reset password not working

Charlie_Newman — Thu, 11 Jul 2024 12:50:44 GMT

It's only asking for a password and the given one doesn't work, I was just going to connect directly via ethernet to my phone to run th app, would that work? I can't actually join the intranet it's setup.

Re: Ruckus R510 reset password not working

Charlie_Newman — Thu, 11 Jul 2024 13:45:26 GMT

(I'm creating a local intranet)

Re: Ruckus R510 reset password not working

Charlie_Newman — Thu, 11 Jul 2024 21:03:29 GMT

Actually I sorted this.

Re: Ruckus R510 reset password not working

eccware — Sat, 04 Jan 2025 00:45:23 GMT

I have the same problem, how did you solve it?

Re: Ruckus R510 reset password not working

sanjay_kumar — Sat, 04 Jan 2025 02:43:33 GMT

Hi @eccware,

The default credentials after the factory reset is super\sp-admin.
For a proper factory reset, press and hold the reset button for 8-10 seconds and then release it.

Re: Ruckus R510 reset password not working

Charlie_Newman — Sun, 05 Jan 2025 13:24:10 GMT

Heya, you need to connect to it via a direct ethernet line, set your device's IP settings accordingly and then go to the web interface. That was the part I got confused on, the PW isn't the login for the WiFi network.